Admin Associate

Experience level - 1-3 Years

Job Role and Responsibilities

Administration & Workplace Operations

• Manage day-to-day office administration and ensure smooth workplace operations.
• Coordinate with housekeeping, security, facility, maintenance and other service vendors.
• Track office supplies, consumables, equipment and other administrative requirements.
• Coordinate office repairs, maintenance and service requests and ensure timely closure.
• Support office events, employee engagement activities and other workplace initiatives.

Systems & Configuration

• Handle day-to-day Windows and Mac system setup and configuration for new and existing employees.
• Set up laptops/desktops, including basic software, applications, peripherals and user configurations.
• Support system troubleshooting and maintenance, including common hardware, software and OS-related issues.
• Assist with data backup, data transfer and system migration during device changes or replacements.
• Coordinate and troubleshoot internet, Wi-Fi and network connectivity-related issues.
• Coordinate with system vendors/service providers for troubleshooting and issue resolution.
• Maintain system-related trackers, master data and documentation.
• Act as the first point of coordination for basic system-related queries from employees

Asset & IT Coordination

• Maintain records of laptops, desktops, accessories, fixed assets and other company-issued equipment.
• Coordinate asset allocation, movement, return, repair and replacement.
• Work closely with the IT team/vendor for hardware maintenance and troubleshooting.
• Track software/application licenses and renewal timelines.
• Support periodic physical and functional asset audits.
• Ensure asset records and actual assets are reconciled regularly.

HR Operations Support

• Coordinate for joining kits, access requirements and other onboarding activities.
• Coordinate employee communication and follow-ups for routine HR processes.
• Assist with HR initiatives, employee engagement activities and internal events.
• Provide operational support for HR projects and process rollouts as required.

Reporting & Process Management

• Maintain accurate trackers and documentation across Admin, Assets, Systems and HR activities.
• Prepare basic reports and MIS as required.
• Follow up with internal stakeholders and external vendors to ensure timely closure of tasks.
• Identify gaps in existing processes and help implement simple, efficient solutions.

What We're Looking For

• 1–3 years of experience in Administration, IT Support, Workplace Operations or a similar role.
• Comfortable working with technology, software systems and basic system configurations.
• Good working knowledge of Excel / Google Sheets and Google Workspace.
• Good organisational and follow-up skills.
• Good communication and coordination skills.
• Attention to detail, particularly when handling assets and system data.
• Ability to work with employees across functions and coordinate effectively with vendors and service providers.

Good to Have

• Exposure to asset management or IT coordination.
• Experience with office administration and vendor management.
• Good understanding of system configuration, user access and troubleshooting.