Admin and Operations

LotusFlare is a provider of cloud-native SaaS products based in the heart of Silicon Valley. Founded by the team that helped Facebook reach over one billion users, LotusFlare was founded to make affordable mobile communications available to everyone on Earth.

Today, LotusFlare focuses on designing, building, and continuously evolving a digital commerce and monetization platform that delivers valuable outcomes for enterprises. Our platform, Digital Network Operator® (DNO™) Cloud, is licensed to telecommunications services providers and supports millions of customers globally.

LotusFlare has also designed and built the leading eSIM travel product - Nomad. Nomad provides global travelers with high-speed, affordable data connectivity in over 190 countries. Nomad is available as an iOS or Android app or via getnomad.app.

Job Description And Responsibilities

We are seeking a highly organized and service-oriented Admin and Operations Executive to support the day-to-day administration and facility operations of our office. This position is ideal for the candidate who has experience managing workplace services, vendors, inventory, assets, and employee support functions while ensuring a safe, efficient, and engaging office environment. This role requires strong coordination skills, attention to detail, and a continuous improvement mindset to enhance workplace operations and employee experience as the organization continues to grow.

Responsibilities:-

• Office Administration & Facilities Management
• Manage daily office operations and ensure workplace readiness.
• Coordinate housekeeping activities and maintain office hygiene standards.
• Oversee office supplies and ensure availability of required resources.
• Maintain a visitor management system including NDA documentation and visitor tracking.
• Drive innovation and process improvements to make the office environment and processes future-ready.
• Vendor Management
• Manage and coordinate vendors including housekeeping, catering, CCTV, and facility support vendors.
• Handle vendor onboarding, documentation, and negotiations.
• Track vendor performance, ensure SLA adherence, and drive cost optimization.
• Maintain vendor trackers (CCTV, housekeeping, and all other service providers).
• Coordinate medical insurance TPA claims and settlements.
• Inventory & Asset Management
• Maintain office inventory including housekeeping materials and consumables.
• Track and manage company assets (allocation, maintenance, and records).
• Coordinate procurement of office supplies and assets.
• Maintain inventory logs and ensure timely replenishment.
• Employee & Workplace Support
• Manage ID card issuance and records.
• Coordinate food vendor management and conduct periodic food quality surveys.
• Address basic employee queries related to office facilities and administration.
• Support employee engagement initiatives from an admin standpoint.
• Documentation & Reporting
• Maintain trackers for office attendance, invoices, vendors, assets, and visitors.
• Process and track vendor invoices for timely payments.
• Ensure proper documentation and record-keeping for audits and compliance.
• Send a monthly summary.
  
  

Job Requirements

• Bachelor's degree in Business Administration, Commerce, Management, or a related field.
• 8+ years of experience in Office Administration, Facilities Management, Workplace Operations, or a similar role.
• Experience in IT/Product-based companies or fast-growing startup environments.
• Knowledge of workplace health, safety, and office compliance requirements.
• Experience with asset management tools, ticketing systems, or workplace management platforms.
• Exposure to office expansion, facility setup, or workplace transformation projects.
• Certification in Facilities Management, Administration, Procurement, or Workplace Operations is a plus.
  
  

Benefits We Have For You

• Paid lunch (In the office)
• Training and workshops
• Top-of-the-class engineers to learn from and work with
  
  

About Us

At LotusFlare, we attract and keep amazing people by offering two key things:

• Purposeful Work: Every team member sees how their efforts make a tangible, positive difference for our customers and partners.
• Growth Opportunities: We provide the chance to develop professionally while mastering cutting-edge practices in cloud-native enterprise software.
  
  

From the beginning, our mission has been to simplify technology to create better experiences for customers. Using an experience down approach, which prioritizes the customer's journey at every stage of development, our Digital Network Operator™ Cloud empowers communication service providers to achieve valuable business outcomes. DNO Cloud enables communication service providers to innovate freely, reduce operational costs, monetize network assets, engage customers on all digital channels, drive customer acquisition, and increase retention.

With headquarters in Santa Clara, California, and five major offices worldwide, LotusFlare serves Deutsche Telekom, T-Mobile, A1, Globe Telecom, Liberty Latin America, Singtel, and other leading enterprises around the world.

Website: www.lotusflare.com

LinkedIn: https://www.linkedin.com/company/lotusflare

Instagram: https://www.instagram.com/lifeatlotusflare/

Twitter: https://twitter.com/lotus_flare