AD/Manager - P2P Process & Transformation Excellence

Role & responsibilities

We are looking for an experienced professional to join our Finance & Global Business Services team as a AD/Manager P2P Process Excellence & Transformation.

The role will be responsible for driving end-to-end Procure-to-Pay (P2P) process transformation, optimisation and standardisation across the organisation. The ideal candidate should have deep functional expertise in P2P operations, coupled with strong experience in process re-engineering, automation, project management and stakeholder engagement.

This role will work closely with the Global Process Owner (GPO), Head of P2P and cross-functional stakeholders to redesign existing processes, drive operational excellence and implement scalable, technology-enabled solutions.

Key Responsibilities

• Lead end-to-end P2P process transformation initiatives, focusing on process standardisation, simplification and operational efficiency.
• Assess existing processes, identify gaps and inefficiencies, and design optimised future-state workflows.
• Drive process re-engineering and continuous improvement initiatives across the complete P2P lifecycle.
• Develop and execute transformation roadmaps, project plans, timelines, milestones and governance frameworks.
• Identify opportunities for automation, digitisation and workflow optimisation using ERP platforms and other digital tools.
• Drive implementation readiness, including testing, process documentation,training and change management.
• Collaborate with Procurement, Finance, Digital, GBS and global business stakeholders to ensure seamless process integration.
• Monitor and report key process KPIs, transformation milestones, productivity improvements and benefits realisation.
• Provide strategic recommendations to senior leadership on process optimisation, technology enablement and operational improvements.
• Manage stakeholder expectations, resolve process-related challenges and drive alignment across multiple business functions.
• Support the successful adoption and embedding of redesigned processes across regions and business units.

Preferred candidate profile

• 10+ years of relevant experience in Procure-to-Pay (P2P), Finance Operations, Process Excellence or Finance Transformation.
• Strong understanding of the complete end-to-end P2P lifecycle, including procurement, purchase requisitions, purchase orders, vendor management, invoice processing, accounts payable and payments.
• Proven experience in leading P2P process transformation, re-engineering,standardisation and optimisation initiatives.
• Hands-on experience in identifying and implementing process automation, digital solutions and operational improvements.
• Strong knowledge of ERP platforms, particularly Microsoft Dynamics 365 (D365). Exposure to SAP and AX2009 will be an added advantage.
• Experience in managing transformation projects, PMO activities, project governance, implementation planning and execution.
• Strong exposure to working with global stakeholders, Global Process Owners (GPOs) and cross-functional teams.