ACN GN- T&O- LMS Senior Manager

Practice Overview:

CN TD&L specializes in envisioning, designing, developing and deploying industry-specific custom learning solutions in areas of large business and workforce transformations, leadership capability development, corporate academies etc. that abide to the growing needs of mobility and technology usage. We help clients develop individual and organizational capabilities that accelerate workforce productivity and business performance through a complete end-to-end learning solution including:

Learning Planning: Aligning an organizations learning strategy with business objectives

Learning Design & Development: Building, buying and reusing learning content

Learning Delivery: Planning and delivering learning across a mix of media

In light of future workforce needs and digital opportunities, CN offers learning services that enable clients to incorporate new ways of working and define their talent development strategy through business-aligned yet cutting edge training solutions:

Anytime, Anywhere learning:Provide customized, networked, and just in time learning in the form of games, engaging and media-rich videos, and bite-sized modules

Organization-based, offline & online learning:Provide formal learning methods for complex and highly-technical content that are focused toward high-impact learning experience and performance assessment

Explore, research & learn with peers:Provide opportunities for collaboration forums within organizations that help increase employee engagement, encourage inputs from employees at all levels and also serve as good repository of knowledge based material by leveraging forums and knowledge management platforms

Real-time, decision-based learning: Provide real-time, context-integrated learning to apply skills learnt making learners feel more confident and lead to effective enhancement of their skills

Cloud-based, competency driven off the shelf courses:Provide unique cloud-based, competency driven offering of Academies, blended with outcome-driven and innovative delivery techniques

With a 400+ team of deep-skilled learning practitioners across India, Poland, LatAm, Germany, the CN TD&L Practice has executed more than 300+ projects with over 100+ clients, across North America, EALA and APAC, across all industries like Products, Resources, Finance, Public Sector etc.

Skill/Operating Group

LMS Manager [T&O]

Level

Senior Manager

Location

Pune/Gurgaon/Mumbai/Bengaluru

(Gurgaon preferred)

Travel Percentage

Expected Travel could be anywhere between 0-100%

Principal Duties and Responsibilities:

Serve as a trusted advisor to clients on LMS/LXP strategy, roadmap, and adoption.

Lead LMS selection and evaluation processes with clients, aligning technology recommendations to business needs.

Drive thought leadership by staying ahead of trends in learning technologies (LMS, LXP, AI-enabled learning, adaptive learning, analytics, etc.) and sharing insights with clients and internal teams.

Contribute to business development efforts including RFP responses, solutioning, and client presentations.

Partner with practice leadership to define go-to-market strategies and enhance service offerings.

Represent the organization in industry forums, webinars, and client events to enhance brand visibility.

Drive capability building within the team on emerging learning technologies and interoperability standards.

Lead design, build, and configuration of enterprise LMS solutions (e.g., Cornerstone, Saba, SuccessFactors, Docebo, etc.).

Provide guidance on interoperability standards (SCORM, AICC, xAPI, cmi5) ensuring compliance and scalability.

Govern LMS implementations and upgrades, ensuring delivery quality, performance, and user adoption.

Support and guide project teams on SaaS configuration areas (notifications, translations, user management, analytics, reporting, roles & permissions, org structure setup).

Develop accelerators, frameworks, and assets for scalable and repeatable delivery.

Lead and mentor project teams across multiple engagements.

Key Competencies and

Skills:

Exceptional communication and presentation skills with the ability to engage senior executives and C-level stakeholders

Strong business acumen and consultative approach to translate complex client needs into strategic learning technology solutions

Proven capability to manage ambiguity and drive clarity in complex, multi-stakeholder environments

Advanced analytical and problem-solving skills with keen attention to detail and data-driven decision making

Ability to lead multiple client engagements simultaneously while maintaining high delivery quality and client satisfaction

Strong relationship management skills to build long-term client partnerships and expand market opportunities

High learning agility with a continuous drive to upskill and stay ahead of emerging learning technologies and market trends

Cross-cultural competence and ability to work effectively with global teams and clients across diverse geographies

Additional Information:

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.

Qualifications:

Bachelors degree in Engineering, Computer Science, or related field; Masters degree (MBA, M.Tech, MCA) preferred

Extensive experience in Learning Technology/LMS leadership roles may be considered in lieu of advanced degree

Certification in at least one major LMS such as Cornerstone, Saba, SuccessFactors, or equivalent is highly desirable

Additional certifications in emerging learning technologies or interoperability standards (e.g., xAPI, cmi5) will be an advantage

Experience:

16-20 years of progressive experience in learning technology, with at least 46 years in a senior or managerial role leading enterprise-scale LMS programs

Proven expertise in multiple enterprise LMS platforms such as Cornerstone OnDemand, Saba, SuccessFactors Learning, SumTotal, or equivalent, including strategy, implementation, and optimization

Demonstrated ability to manage multiple concurrent client engagements, ensuring delivery excellence, client satisfaction, and business growth

Experience driving market-facing activities such as pre-sales, solutioning, RFP responses, and thought leadership in the learning technology space

Proven track record in client relationship management, including C-level stakeholder engagement and long-term account development