ACM-Key Account Manager-Zhengzhou

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life

Responsibilities may include the following and other duties may be assigned. Promotes and sells Medtronic's products and services within an assigned geographic area and /or specific customer accounts to meet or exceed sales targets. Responsible for developing, building, and strengthening long-term relationships with stakeholders including distributors and healthcare professionals. Responsible for pursuing leads, assessing needs and providing product services to maximize the benefits derived from Medtronic's products and/or services. Promotes and establishes education of the company's products and/or services. Conducts market research including customers and competitors activities. Implements market development plans/strategies and changes as needed. Communicates customer feedback on new products and/or modifications to existing products or applications to internal stakeholders including R&D, Operations and Marketing.

SALES PROFESSIONAL CAREER STREAM:  Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales. DIFFERENTIATING FACTORS Autonomy:  Recognized sales expert, managing large accounts involving multiple team members. Develops proposals and assesses customer needs in order to recommend customized products/services. Limited oversight from sales manager. Works with senior executives within a hospital structure. Organizational Impact:  Works to achieve individual sales targets and execute on sales strategy by developing new accounts and/or expanding existing accounts, expanding and developing new markets, and building strategic client base. Has a major impact on achieving functional results and contributes to the strategic planning efforts. May manage multiple large accounts or large, complex, high visibility, strategic, or tactically important accounts, involving multiple team members. Innovation and Complexity:  Makes moderate to significant improvements of sales processes and tools to enhance performance of job area. Recommends changes in market or account strategy to achieve sales goals. Exercises judgment in selecting methods and techniques for obtaining results. Communication and Influence:  Influences internal contacts (within and outside of the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures. Communicates with high level business stakeholders at external suppliers, customers and / or vendors, involving expert negotiation and / or presentations in order to manage and expand strategic relationships and close sales. Leadership and Talent Management:  Determines methods and procedures on new assignments and may coordinate activities of other personnel. Typically responsible for providing guidance, coaching and training to other sales professionals and / or support employees. Typically responsible for managing major / complex accounts at this level, involving delegation of work and review of work products. Required Knowledge and Experience:  • High School Diploma (or equivalent) AND 10+ years experience* • OR Associate’s Degree AND 8+ years experience* • OR Bachelor’s Degree AND 6+ years experience*

*Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences.  

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. 

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