Accounts Receivables (AR) Caller

Job Opening — Accounts Receivable (AR) Caller

Department: RCM Experience: Fresher / 2–3 Years Location: Malad W, Mindspace

Education: Graduate B. Com, BBA, BA, BMS

Shift: 7:00 PM – 4:00 AM IST (Night)

Roles & Responsibilities

 Call US insurance companies to check claim status and payment details.

 Follow up on unpaid, denied, or partially paid claims.

 Analyze denials and take appropriate action for claim resolution.

 Document call outcomes and update patient accounts in the billing system.

 Escalate complex issues to supervisors when required.

 Meet daily productivity and quality targets.

 Maintain compliance with HIPAA and company policies.

Required Skills

• Good verbal and written communication skills in English

• Excellent analytical and problem-solving ability

• Attention to detail and ability to handle multiple tasks

• Basic computer proficiency — MS Office, typing speed

• Willingness to work in US shifts/night shifts.

• Ability to handle feedback constructively and continuously improve performance