Accounts Receivable with collections

Benefits

• 5 Days working
• Best Mediclaim
• Pickup & Drop
• Meal at Subsidized rates

About Us: DISA Global Solutions is a fast-paced, growing company focused on providing safety and compliance solutions, which include drug and alcohol testing, background screening, occupational health screening, transportation compliance, and safety and substance abuse training. We are headquartered in Houston, Texas with over 1,000 employees. DISA has specialized in promoting workplace health and safety for over 25 years and has a strong market presence in the energy and transportation sector. We are IT innovators and have developed one of the most advanced platforms to support our clients access to data. DISA is highly committed to quality and service excellence.

DISA employees are offered a competitive pay and benefits package and a fun and exciting place to work. We have a collaborative and team-oriented culture with numerous opportunities of career advancement. We offer monthly appreciation events and strive to provide a learning environment where each employee is encouraged to participate in continuing education and training.

Position Summary: Identifies delinquent accounts, works with customers to facilitate payment of DISA receivables, and assists clients in resolving questions and problems with invoices.

Qualifications required:

• Graduate with collections experience
• Intermediate skill level in Microsoft Office Suite

Qualifications desired:

• Corporate collections and/or medical collections experience
• Great Plains/Workday ERP experience

Essential functions and responsibilities:

• Meet daily collection contact requirement as defined by Supervisor
• Identifies delinquent accounts and works to resolve issues timely
• Confers with customers and/or contacts assigned clients at least once a week through phone, email, or mail to collect payment and to determine the reason for overdue payment
• Makes record of all communications with clients in ERP System
• Provides additional information and backup data to facilitate payment for the client when necessary
• Sets up clients for credit card payments and processes such payments according to procedure
• Initiates account closure procedure when necessary
• Collaborates with the Client Services Department to settle collections issues and finalize credit/debit memos
• Answer team phone tree calls and assist clients as needed
• Upload client invoice to portals monthly as needed
• Notifies the Collections Supervisor of potential collection problems and identifies accounts that need to be sent to a collection agency
• Performs other related duties as assigned