Accounts Receivable Supervisor

Job Summary

Join our dynamic Accounts Receivable, Cash, Credit Collections (ARCC) team as a Supervisor, where you will lead global billing operations and drive operational excellence. You will partner closely with Credit Collections to unblock barriers, resolve complex invoicing disputes, and accelerate cash flow. By leveraging your enterprise billing expertise and continuous-improvement mindset, you will ensure accurate, compliant invoicing and scale processes in a high-growth environment. This is a vital role where your leadership will directly impact customer satisfaction and financial performance.

Key Responsibilities

• Oversee end-to-end global billing activities, including invoicing, adjustments, and account reconciliations.
• Partner with Credit Collections to resolve billing disputes and escalations impacting cash collection.
• Investigate complex invoice disputes and billing discrepancies to unblock customer payments efficiently.
• Support cash collection acceleration by expediting credit turnaround and invoice corrections.
• Collaborate cross-functionally with Revenue, Finance, and IT to resolve billing bottlenecks.
• Manage month-end and quarter-end billing activities to ensure accurate and timely deliverables.
• Drive continuous process improvements and system enhancements for better billing accuracy and scalability.
• Ensure compliance with SOX 404 internal controls, company policies, and audit requirements.
• Serve as the primary escalation point for billing inquiries from internal partners and enterprise customers.

Qualifications

Required Qualifications

• Bachelors degree in Accounting or Finance with 6+ years of relevant billing and AR experience.
• 2 to 3 years of experience in a global supervisory or team lead capacity.
• Operational proficiency in enterprise ERP systems, specifically SAP.
• Strong analytical, dispute-resolution, and root-cause problem-solving skills.
• Proven ability to lead teams and execute under pressure in a fast-paced environment.
• High proficiency in Google Workspace and advanced knowledge of MS Excel.

Preferred Qualifications

• Experience in high-tech, SaaS, or software and hardware industries.
• Familiarity with CRM platforms such as Salesforce, GetPaid, HighRadius, or Stuut.
• Comprehensive understanding of quote-to-cash workflows, concepts, and month-end close processes.
• Strong interpersonal and communication skills across cross-functional teams and external clients.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.