Accounts Receivable Specialist

Job Summary

We are looking for an experienced Accounts Receivable (AR) Specialist to manage and support AR operations for US entities engaged in IT services and retail operations. The role will focus on billing, collections, cash application, customer account reconciliation, reporting, and ensuring timely and accurate receivables management.

Roles & Responsibilities

• Lead and assist in managing Accounts Receivable activities for entities engaged in IT services and retail operations in the US.
• Manage customer billing, invoicing, credit notes, and debit notes accurately and on time.
• Perform cash application and customer account reconciliations.
• Monitor accounts receivable aging, outstanding balances, and overdue invoices.
• Follow up with customers on outstanding payments and collections.
• Investigate and resolve billing discrepancies, payment issues, and customer queries.
• Maintain accurate customer master data and account records.
• Prepare AR aging, collections, cash application, and management reports.
• Support month-end and year-end AR closing activities.
• Coordinate with Sales, Operations, Finance, and customers to resolve billing and collection issues.
• Support credit management, including customer credit reviews and limits where applicable.
• Ensure compliance with US accounting policies, internal controls, and applicable regulations.
• Support internal and external audits by providing AR documentation and schedules.
• Monitor DSO and collection performance and highlight potential risks to management.
• Identify and implement process improvements and automation within AR operations.