Accounts Receivable Officer

Job Purpose

To manage and monitor customer accounts, ensure timely collection of receivables, maintain accurate accounting records, and support cash flow management by reducing overdue balances.

Key Responsibilities

Reporting & Analysis

• Prepare daily, weekly, and monthly AR reports.
• Generate customer aging analysis and collection forecasts.
• Report overdue accounts and collection status to management.
• Assist in month-end and year-end closing activities.

Digitalisation and Automation

• Review the current process and contribute for digitalisation, automation and eliminate manual work.

Accounts Receivable Management

• Generate and issue customer invoices accurately and timely.
• Record the receipts and allocate with invoices
• Verify invoice details against contracts, purchase orders, and delivery documents.
• Maintain customer accounts and ensure proper recording of receivable transactions.
• Reconcile customer accounts and resolve discrepancies.

Collection & Follow-up

• Monitor outstanding receivables and prepare aging reports.
• Follow up with customers regarding overdue payments through calls, emails, and meetings.
• Coordinate with sales and operations teams to resolve billing disputes.
• Ensure timely collection of outstanding balances and achieve collection targets.
• Identify high-risk accounts and escalate issues promptly.

Compliance & Documentation

• Maintain accurate records of invoices, receipts, and collection communications.
• Ensure compliance with company policies and accounting standards.
• Support internal and external audits by providing required documentation.

Qualifications

• Bachelor's degree in Accounting, Finance, Commerce, or related field.
• Professional qualifications (ACCA, CMA, CPA, CA Inter) preferred.

Experience

• 25 years of experience in Accounts Receivable, Credit Control, or Finance.
• Experience with ERP systems (SAP, Oracle, Microsoft Dynamics, NetSuite, etc.) is preferred.

Skills & Competencies

• Strong understanding of Accounts Receivable processes.
• Knowledge of accounting principles and financial reporting.
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Excel and ERP systems.
• Attention to detail and accuracy.
• Ability to work under pressure and meet deadlines.