Accounts Receivable Manager

Role & responsibilities

• Leading and overseeing the day-to-day operations of the Accounts Receivable function within the Bangalore Shared Service Centre.
• Ensuring all billing and invoicing activities are completed accurately, efficiently and in accordance with established deadlines, KPIs, and SLAs.
• Driving effective cash collection strategies to optimise working capital and achieve collection targets.
• Overseeing banking and cash application activities, ensuring timely and accurate processing of receipts.
• Developing, monitoring and reporting on key performance indicators (KPIs) to measure team performance and identify improvement opportunities.
• Leading regular operational reviews with the team to ensure disputes, deductions and customer issues are resolved promptly and effectively.
• Ensuring all monthly balance sheet reconciliations are completed accurately, reviewed in a timely manner and supported by appropriate documentation.
• Reviewing and validating weekly and monthly management reports prior to distribution to stakeholders and senior leadership.
• Acting as a key point of contact for internal and external stakeholders, ensuring service excellence and strong business partnerships.
• Participating in and supporting the migration of Accounts Receivable activities into the Shared Service Centre, ensuring smooth transition and stabilisation.
• Coordinating and supporting internal and external audit activities, ensuring timely delivery of audit requirements and remediation actions.
• Supporting recruitment, onboarding, and training activities to ensure new team members are successfully integrated and equipped for their roles.
• Driving a culture of continuous feedback, coaching, and performance development in line with company guidelines and leadership expectations.
• Ensuring adherence to the internal control framework, company policies, and regulatory compliance requirements.
• Promoting strong governance, accountability and risk management practices across all Accounts Receivable processes.
• Collaborating with cross-functional teams to support strategic initiatives, system enhancements, and business transformation projects.

Preferred candidate profile

• Demonstrate strong people leadership, fostering a culture of accountability, customer focus, collaboration and continuous improvement.
• Inspire and motivate team members to deliver high-quality results while supporting career development and employee engagement.
• Lead by example in driving operational excellence, process ownership, critical thinking effective communication and stakeholder satisfaction.

Education on HBO level (Bachelor degree) in Business, Accounting or Finance.

Min 8 Years experience in Accounts Receivable in an international Company

Min 5 Years experience leading teams

Min 5 Years SSC F&A experience 

Experience with SAP and other major ERP systems (Oracle, Navision) is a plus

Experience with Blackline or other reconciliation tools is an advantage

Excellent  knowledge of Microsoft office

Willing to work in a challenging multicultural environment

Excellent Knowledge of English Language, both written and verbal