Accounts Receivable Manager

Company overview:

PEP is a dynamic personal care company that proudly houses two innovative brands – mCaffeine & Hyphen. With a passion for creating high-performance, conscious, and consumer-loved products, we are redefining the way personal care is experienced. While mCaffeine is India's first caffeinated personal care brand, loved for its energizing and playful approach, Hyphen is built on the philosophy of simplifying skincare through science-backed formulations. Together, our brands reflect PEP's mission to deliver quality, creativity, and care to millions of consumers. We believe in Confidence over all skin & body biases.

Come, join the pack!

Job Summary : We are looking for an Assistant Manager / Manager – Accounts Receivable to manage the end-to-end receivables function for a fast-growing, digitally native D2C organisation. The role will be responsible for ensuring accurate revenue accounting, timely collections and settlement reconciliation across marketplaces, payment gateways, e-commerce platforms and other online channels.

Key Responsibilities

• Own the end-to-end Accounts Receivable and reconciliation process across online sales channels.

• Reconcile daily/weekly sales and settlements across marketplaces, payment gateways and other e-commerce platforms.

• Track receivables, settlement cycles and outstanding amounts across different channels.

• Prepare and monitor AR ageing reports and ensure timely resolution of overdue receivables.

• Reconcile orders, invoices, collections, marketplace settlements and bank credits.

• Identify and resolve discrepancies related to short payments, deductions, cancellations, refunds, returns, chargebacks and settlement differences.

• Coordinate with marketplaces/payment partners and internal teams to resolve reconciliation and collection issues.

• Monitor and reconcile COD collections, where applicable.

• Ensure accurate accounting of sales, discounts, refunds, returns, credit notes and other adjustments.

• Maintain customer/platform ledgers and ensure timely closure of outstanding items.

• Support month-end and year-end closing, including AR schedules and reconciliations.

• Prepare regular AR MIS and channel-wise receivables reports for management.

• Work closely with Business, Operations, Supply Chain and Finance teams to resolve revenue and settlement-related issues.

• Support internal and statutory audits by providing required reconciliations and documentation.

• Identify process gaps and drive automation/improvements in the AR and reconciliation process.

Skills, Qualification and Years of Experience

• 4–8 years of experience in Accounts Receivable / Revenue Accounting / Reconciliations.

• Experience in D2C, e-commerce, online retail or marketplace-led businesses preferred.

• Strong understanding of marketplace and payment gateway settlements.

• Hands-on experience with high-volume transaction reconciliation.

• Strong Excel skills; experience with ERP/accounting systems preferred.