Accounts Receivable Executive

Role & responsibilities

• Monitor and manage outstanding receivables and ensure timely collection of dues.
• Follow up with insurance companies, TPAs, corporate clients, and other agencies for pending payments.
• Prepare and maintain ageing reports and track outstanding balances.
• Review and reconcile patient, insurance, TPA, and corporate receivable accounts.
• Identify and resolve discrepancies in invoices, claims, receipts, and payment records.
• Coordinate with the Billing, Insurance, TPA, Credit Control, and Operations teams for resolution of outstanding issues.
• Ensure timely submission and follow-up of insurance/TPA claims and related documentation.
• Maintain accurate records of collections, outstanding amounts, deductions, rejections, and settlements.
• Follow up on rejected, disputed, or partially settled claims and coordinate for resolution.
• Prepare MIS reports related to receivables, collections, ageing, and pending claims.
• Assist in monthly closing activities, including reconciliation of receivables and confirmation of balances.
• Coordinate with internal and external stakeholders for account confirmations and settlement of outstanding balances.
• Ensure compliance with organizational finance policies, processes, and internal controls.
• Support internal and statutory audits by providing required documents and reconciliation details.
• Escalate long-pending or high-value outstanding cases to the reporting manager for appropriate action.
• Perform any other responsibilities assigned by the reporting manager from time to time.

Preferred candidate profile

Education Qualification

• Bachelor's degree in Commerce / Accounting / Finance / Business Administration.
• M.Com / MBA Finance or equivalent qualification will be an added advantage.

Experience

• 0 to 2 years of relevant experience in Accounts Receivable, Credit Control, Collections, or Finance & Accounts.
• Experience in a hospital/healthcare, insurance, TPA, or corporate receivables environment will be preferred.

Skills & Competencies

• Good knowledge of Accounts Receivable and reconciliation processes.
• Working knowledge of MS Excel and financial/accounting software.
• Good understanding of ageing analysis and collection tracking.
• Strong follow-up and coordination skills.
• Good analytical and problem-solving abilities.
• Attention to detail and accuracy.
• Good communication and interpersonal skills.
• Ability to manage multiple accounts and meet collection timelines.
• Ability to work effectively with internal and external stakeholders.

Key Performance Indicators (KPIs)

• Timely collection and reduction of outstanding receivables.
• Ageing of outstanding receivables.
• Claim/collection follow-up and closure.
• Accuracy of reconciliation and accounting records.
• Reduction in disputed/rejected/long-pending claims.
• Timely submission of MIS and reconciliation reports.
• Compliance with finance processes and controls.