Accounts Receivable - Executive

Job Description

We are seeking a highly analytical and results-driven Accounts Receivable Executive to support and manage our accounts receivable and collection processes. The ideal candidate will be responsible for monitoring customer accounts, ensuring timely collections, resolving billing discrepancies, and maintaining accurate financial records.

The successful candidate should possess strong communication, negotiation, analytical, and problem-solving skills, along with a proactive approach to debt collection and customer relationship management.

Desired Experience:

• Experience in Accounts Receivable, Credit Control, and Collection Processes.
• Strong follow-up skills for outstanding payments and overdue accounts.
• Excellent communication, research, negotiation, and problem-solving abilities.
• Proficiency in MS Excel, MS Word, Outlook, and other Office applications.
• High level of accuracy, efficiency, accountability, and attention to detail.
• Quick learner with the ability to adapt to changing business requirements.
• Strong analytical and logical thinking skills.
• Ability to review customer payment behavior, credit history, and recommend improved payment terms.
• Good team coordination skills.
• Willingness to work extended hours when required.
• Ability to handle day-to-day administrative and accounting activities.
• Willingness to travel and visit customer locations for collection-related activities.

Responsibilities

• Ensure timely collection of outstanding receivables through regular customer follow-up.
• Manage and monitor customer accounts to ensure payments are received within agreed credit terms.
• Conduct daily follow-up calls to customers regarding invoice payments, overdue balances, and payment commitments.
• Ability to call proactively 80 to 120 customer calls per day.
• Send invoice reminders, account statements, and other payment follow-up communications.
• Negotiate payment terms, settlement plans, and collection schedules with customers to facilitate timely collections.
• Process, verify, and post customer receipts for goods sold and services rendered.
• Perform day-to-day accounts receivable transactions, including verifying, classifying, posting, and recording customer payments.
• Reconcile customer accounts and maintain the Accounts Receivable ledger.
• Investigate payment discrepancies and efficiently resolve customer queries.
• Coordinate with internal departments and customers to resolve billing and collection issues.
• Maintain accurate records of customer interactions, payment commitments, and collection activities.
• Escalate unresolved collection issues and high-risk accounts to management promptly.
• Support credit control activities and contribute to reducing overdue receivables.
• Prepare collection reports, aging analysis reports, and management MIS reports.

Education Requirement:
Graduate (B.com / M.com & Any Degree)

Minimum 2 to 4 + years Experience
Fluent Communication (R, W, S)-( English, Hindi, Marathi - Mandatory)

(Tamil Optional)