Accounts Receivable Caller

AR Caller US Healthcare

Location: Kolkata(Salt Lake, Sector - 5)

Shift: Night Shift | 7:30 PM to 4:30 AM

Important Information: This is a Work From Office role based out of Salt Lake, Sector - 5, Kolkata.

Interested candidates may share their updated resume at: [email removed]

Role & responsibilities:

• Call Insurance companies on behalf of physicians and carryout further examination on outstanding Accounts Receivables
• You will be responsible for making calls to insurance companies to follow-up on pending claims
• Prioritize unpaid claims for calling according to the length of time it has been outstanding
• Call insurance companies directly and convince them to reprocess the incorrect denied claims.
• Check the relevance of insurance info offered by the patient
• Verify eligibility and benefits
• Evaluate unpaid insurance claims
• Call insurance companies and check on the status of claims
• If the claim has already been paid, ask the insurance company for Explanation of Benefits (EOB)
• Make corrections to the claim based on inputs from the insurance company

Preferred candidate profile:

• 1-5 Years of experience in accounts receivable follow-up / denial management for US healthcare customers
• Fluent verbal communication in English
• Knowledge on Denials management and A/R fundamentals will be preferred
• Willingness to work continuously in night shifts