Accounts Receivable Caller

Job Description AR Caller | US Healthcare RCM

Position: AR Caller US Healthcare RCM
Experience: 1+ Years
Location: Kalyani Nagar, Pune
Work Mode: Work From Office
Working Days: Monday to Friday
Fixed Off: Saturday & Sunday
Shift: US Shift / Night Shift

About the Role

We are looking for an experienced AR Caller to join our US Healthcare RCM team. The ideal candidate should have hands-on experience in Accounts Receivable (AR), denial management, insurance follow-up, and outstanding claim resolution.

Key Responsibilities

• Perform AR follow-up on outstanding and unpaid claims with US insurance companies.
• Make outbound calls to insurance companies regarding claim status, denials, underpayments, and payment issues.
• Identify the reason for claim denials and rejections and take appropriate action for resolution.
• Follow up on pending claims and ensure timely resolution of outstanding accounts.
• Review EOBs/ERAs and understand claim/payment details.
• Coordinate with internal teams for claim corrections, documentation, and resubmissions.
• Maintain accurate records of follow-ups and claim status.
• Meet defined productivity, quality, and collection targets.
• Ensure compliance with process guidelines and client requirements.

Required Skills & Qualifications

• 1+ year of relevant experience as an AR Caller in US Healthcare RCM.
• Hands-on experience in AR Calling / Insurance Follow-up / Denial Management.
• Good understanding of the US Healthcare Revenue Cycle Management (RCM) process.
• Good knowledge of insurance companies, claim status, denials, and payment follow-up.
• Excellent verbal and written communication skills.
• Comfortable working in a US Night Shift environment.
• Good analytical and problem-solving skills.
• Ability to work independently as well as within a team.
• Familiarity with EOB, ERA, CPT, ICD-10, and HCPCS will be an added advantage.

Location & Work Benefits

Office: Kalyani Nagar Cerebrum IT Park, B3, 7th Floor, Pune
Work From Office only
Monday to Friday
Saturday & Sunday Fixed Off
Cab facility available for candidates residing within the company transport grid.

Preferred Candidates

• Candidates with 1+ year of US Healthcare AR Calling experience
• Immediate joiners / candidates with short notice period preferred
• Candidates comfortable with US Night Shift
• Candidates with strong communication and insurance follow-up skills

To Contact reach out to:

Ruben Pawar

HR Recruiter

[phone removed]

[email removed]