Accounts Receivable Caller

Job Title

Junior Process Associate / Process Associate level 1 / level - 2

Department

Accounts Receivable

Reports To

Team Leader

Location

Chennai

Employment Type

Full-time

About Us:

AGS Health is more than a revenue cycle management company - were a strategic partner for growth. With expert services complemented by AI-enabled technologies and high-touch support, AGS Health is the premier revenue cycle partner for leading health systems, physician groups, and academic medical centers in the U.S. With expert insight into modern revenue cycle practices, the company pairs cutting-edge technology with college-educated, trained RCM experts to help clients optimize workflow, maintain compliance, prevent revenue leakage, and achieve a high-performance revenue cycle. AGS health employs more than 14,000 team members globally and partners with more than 150 clients across a variety of care settings, specialties, and billing systems.

For more details, please visit http://www.agshealth.com

You can also visit us at https://www.linkedin.com/company/ags-health

Job Summary:

This position is based out of Chennai/Hyderabad/Tirupati/Vellore/Bengaluru/Jaipur office, responsible for the following:

• Ensure quality driven follow-up activities and resolution of accounts is carried out with the insurance carriers on the outstanding inventory to yield maximum cash flow and minimum bad debts.
• Interact by phone and check Internet based portals of the insurance companies in US to procure status of the claim followed by appropriate activities to address open AR.
• The key functions of an AR Executive are to ensure the below responsibilities are carried out to the best of his/her ability in the interest of the organization and client.

Key Responsibilities:

• To address outstanding or assigned AR through phone call and analysis using available resources.
• Utilization of all possible tools and applications available to take account to the next level of resolution, which would result in a payment, corrected submission, appeals, patient transfer or adjustment.
• To report trends / patterns in denials, claim submission errors, credentialing issues and billing related roadblocks to the immediate reporting manager.
• To meet the established SLAs (service level agreements) for production and quality.
• To update the outcome of the calls or analysis in a clear and coherent manner in the billing system.
• To utilize the and stay updated with changes done with the P & Ps
• To improve the performance based on the feedback provided by the reporting manager / quality audit team.

Qualifications:

Education:

• 10+2, Graduation not mandatory

Experience:

• Min.1 year to 2 years of provider side AR calling experience in PB/HB/DME.

Skills:

• Good verbal and written communication skills
• Domain knowledge on various billing terminologies & processes
• Attention to detail
• Logical thinking

Age Criteria: up to 35 years

Benefits:

• Competitive remuneration + annual performance-based bonus
• Monthly performance-based incentives
• Health Insurance

Interview Process:

• HR Interview round
• Assessment based on the scope
• Operations panel round

Disclaimer:

The duties and responsibilities outlined in this job description are intended to provide a general overview of the role and are not all-encompassing. AGS Health reserves the right to amend or modify this job description as necessary to reflect changes in the position or organizational needs. AGS Health provides equal opportunity for all. We are committed to fostering a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, or any other characteristic protected by applicable law. This is applicable to all employee actions, including but not limited to recruitment, hiring, placement, promotion, transfer, separation, compensation, benefits, training, and education. We are passionate about maintaining a diverse and inclusive workplace. We strive to empower progress and innovation by creating a respectful environment. Creating an inclusive workplace is a priority for us!

Interested candidates can share there resumes to whats App-[phone removed]

Interested Candidates please contact

Vaishnavi Vundecode

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