Accounts Receivable Caller

Job description

Roles and Responsibilities

• Manage accounts receivable (AR) calls to resolve customer queries, disputes, and issues related to billing and payments.
• Identify and address denials by investigating root causes, appealing denied claims, and implementing corrective actions.
• Utilize RCM (Revenue Cycle Management) software to process patient statements, invoices, and payments efficiently.
• Collaborate with internal teams such as medical records department to ensure accurate documentation of patient information.
• Maintain accurate records of all interactions with customers using CRM systems.

Preferred candidate profile

• Must have AR Calling experience
• Good knowledge in RCM/AR
• Immediate joiner
• Must have experience in Hospital Billing or Physician Billing.

Contact Person- HR Vivek

Contact number- [phone removed]

Email ID- [email removed]