Accounts Receivable Caller

Role & responsibilities

• Follow up with insurance companies on outstanding medical claims.
• Contact insurance payers to check claim status, payment status, denials, and rejections.
• Identify the reason for claim denials and take appropriate action for resolution.
• Work on AR aging reports and prioritize pending accounts based on aging.
• Handle underpaid, unpaid, and denied claims and initiate follow-up.
• Verify patient and insurance information when required.
• Maintain accurate documentation of all payer calls and follow-up actions.
• Coordinate with billing, coding, and payment posting teams to resolve claim issues.
• Meet assigned daily productivity and quality targets.
• Escalate complex issues to the appropriate team or supervisor.
• Ensure timely follow-up to reduce outstanding accounts receivable and improve collections.
• Follow company policies, HIPAA requirements, and payer guidelines.

Preferred candidate profile

• Minimum 1 year of experience
• Immediate joiners preferred
• Likely related to medical billing / accounts receivable (AR) calling
• Willing to work in US Shift.

Perks & Benefits

• Two Way cab at free of cost
• Medical Insurance
• Fixed week off

Contact

Vimal HR- [phone removed]