Accounts Receivable Caller- Only AR Calling experience is Mandatory

Roles and Responsibilities :

• Manage accounts receivable calls to resolve customer queries, disputes, and issues related to medical billing.
• Identify and address denials by investigating root causes, appealing denied claims, and ensuring timely resolution.
• Collaborate with internal teams such as revenue cycle management (RCM) staff to ensure seamless communication and efficient processing of AR calls.
• Maintain accurate records of all interactions with customers using UB04 forms or similar documentation.

Job Requirements :

• 1-6 years of experience in Accounts Receivable Calling or similar role in the healthcare industry.
• Strong knowledge of AR calling processes, denial management, and revenue cycle management principles.
• Excellent communication skills for effective interaction with patients, providers, and internal stakeholders.