Accounts Receivable Caller - End-End RCM

About Lapiz Digital Services,

As part of a technology-focused group founded in 1999, Lapiz Digital Services provides digital publishing solutions, healthcare BPO services, real estate services, accounting services, technical publication services, logistics services, data annotation services, software development, e-commerce, and CRM solutions. Lapiz is a wholly owned division of Ultramarine & Pigments Ltd.

Position Details

• Job Title: AR Caller US Healthcare
• Location: Chennai
• Experience: 2 to 4 Years (Experience in Denials Management with End to End RCM Process mandatory)
• Working Days: Monday to Friday
• Shift: Night Shift (US Process)
• Transport: Two-way cab facility provided

Key Responsibilities

• Make outbound calls to US insurance companies for claim follow-ups.
• Work on denied, pending, and unpaid claims.
• Analyze AR reports and take appropriate action.
• Handle end-to-end AR calling for US healthcare RCM, including Workers Compensation, Auto Insurance, and Commercial Insurance claims.
• Perform payer follow-up, claim status checks, denial management, underpayment analysis, and payment resolution.
• Handle appeals end-to-end, including denial review, documentation, appeal submission, and follow-up until resolution.

Eligibility Criteria

• Any Bachelor's Degree.
• Experience in AR Calling with End to End RCM Process
• Good English communication skills.
• Strong analytical and problem-solving skills.
• Willingness to work in the US night shift.

Salary & Benefits

• Salary based on experience.
• Two-way cab facility.
• Fixed weekends off (Saturday & Sunday).
• Career growth opportunities.