Accounts Receivable Caller (AR Caller)
Naukri · Pune · onsite · Posted 50d ago
About a minute. You'll make an account on the way through.
About this role
AR Caller
Company: Optum
Position: AR Caller
Location: Pune
Experience: Minimum 1 year of experience in Hospital Billing
Employment Type: Full-Time
Work Mode: On-Site
Job Summary
Optum is looking for experienced and motivated AR Callers with hands-on experience in hospital billing and accounts receivable processes. The ideal candidate should have strong knowledge of denials, UB-04 forms, and payer calling processes.
Key Responsibilities
- Handle Accounts Receivable (AR) activities for hospital billing accounts.
- Follow up with insurance companies/payers regarding outstanding claims.
- Make calls to insurance companies to determine claim status, payment details, and denial reasons.
- Analyze and resolve claim denials and underpayments.
- Demonstrate good knowledge of the UB-04 claim form and hospital billing processes.
- Maintain accurate documentation of payer interactions and claim follow-ups.
- Identify billing issues and coordinate with relevant teams for resolution.
- Meet productivity, quality, and turnaround-time targets.
- Ensure compliance with organizational policies and client requirements.
Required Skills & Qualifications
- Minimum 1 year of experience in Hospital Billing / AR Calling.
- Strong knowledge of Denials Management.
- Good understanding of the UB-04 form and hospital billing.
- Prior insurance/payer calling experience is mandatory.
- Good communication and interpersonal skills.
- Ability to analyze claims and understand denial reasons.
- Willingness to work from the Pune location.
Sourced from naukri
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About Naukri

Naukri
Internet
2.7k+
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1996
30 years old
Noida, Uttar Pradesh
IN
₹11.4L PA avg
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