Accounts Payable, Travel & Expense Management Professional
Otis Elevator · Bengaluru · onsite · Posted 42d ago
Undisclosed8–11 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
Job Title
Location
Role Overview
What you will need to be successful
On a typical day you will
Operational Leadership
Process Excellence Transformation
Governance Compliance
Stakeholder Management
People Leadership
Additional information
Success Measures
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Accounts Payable, Travel Expense Management
Location
Bengaluru, Karnataka, India
Role Overview
We are seeking an experienced and results-oriented professional to be a part of the Travel Expense (TE) CoE. The ideal candidate will have strong expertise in end-to-end TE processes, policy compliance, audit, controls, stakeholder management, and process improvement. Experience with SAP Concur, AppZen, Microsoft Excel, and PowerPoint is an added advantage. This role requires excellent communication skills, analytical thinking, and the ability to collaborate with cross-functional teams to drive operational efficiency and enhance employee experience.
What you will need to be successful
- Bachelor's degree in finance, commerce, accounting, or a related Finance discipline (mandatory).
- MBA or postgraduate qualification in Finance or Operations is preferred.
- 8-11 years of experience in Finance Operations, Shared Services, or Global Business Services (GBS/GCC).
- Minimum 5 years of hands-on experience supporting SAP Concur.
- Demonstrated experience in Travel And Expense operations within a multinational environment.
- Proven experience of leading teams and managing service delivery.
- Experience working with global stakeholders across multiple regions and time zones.
- Exposure to process transitions, transformation, or automation initiatives is preferred.
- Strong expertise in SAP Concur Expense and Travel.
- Strong analytical skills with advanced Microsoft Excel and reporting tools.
- Experience with Power BI, Tableau, or similar visualization tools is an advantage.
- Understanding financial controls, compliance, and audit requirements.
- Customer Centricity
- Operational Excellence
- Strategic Thinking
- Stakeholder Management
- Change Leadership
On a typical day you will
Operational Leadership
- Lead end-to-end Travel Expense operations, ensuring high-quality service delivery and compliance with global policies.
- Monitor and manage service levels (SLAs), operational KPIs, productivity, quality, and customer satisfaction metrics.
- Drive operational governance through regular business reviews, performance reporting, and issue resolution.
- Manage escalations and ensure timely closure of complex operational issues.
Process Excellence Transformation
- Identify opportunities for process simplification, standardization, automation, and digitization.
- Lead continuous improvement initiatives using Lean, Six Sigma, or similar operational excellence methodologies.
- Partner with Digital, IT, and Product teams to enhance SAP Concur capabilities and user experience.
- Support implementation of new policies, system enhancements, and global process transitions.
Governance Compliance
- Ensure adherence to corporate Travel Expense policies, financial controls, and statutory requirements.
- Support internal and external audits by maintaining strong documentation and control frameworks.
- Identify operational risks and implement sustainable mitigation plans.
- Maintain process documentation, SOPs, and knowledge repositories.
Stakeholder Management
- Build trusted relationships with regional and global business stakeholders.
- Collaborate with Finance, Procurement, Payroll, HR, Tax, and Internal Audit teams to resolve business issues and improve service delivery.
- Present operational performance, insights, and improvement recommendations to senior leadership.
People Leadership
- Lead, coach, and develop a high-performing operations team.
- Foster a culture of accountability, collaboration, innovation, and continuous learning.
- Support talent development, succession planning, and employee engagement initiatives.
- Drive performance management and capability building across the team.
Additional information
Required Skills To succeed in this role, you bring deep expertise in expense management combined with a strategic mindset and a passion for driving global transformation.
Success Measures
- Consistently meeting or exceeding SLA and KPI targets.
- Driving measurable improvements in efficiency, quality, and user experience.
- Maintaining strong compliance and audit outcomes.
- Delivering successful process transformation and automation initiatives.
- Building an engaged, high-performing team.
- Establishing strong partnerships with global stakeholders and business leaders.
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
Sourced from naukri
Skills
Accounts PayableAutomationBedrockcustomer satisfactionanalytical thinkingemployee satisfactionCapability BuildingauditselevatorCONCURdigital technologyEmployee EngagementCommunication SkillsAccountingcompliance
About Otis Elevator
Otis Elevator
Industrial Machinery
5.4k+
employees
1853
173 years old
Mumbai, Maharashtra
India
₹9.7L PA avg
Avg at Otis Elevator
About
Otis Elevator is a world class leader in elevators escalators & moving walkways.
Industries
Industrial MachineryManufacturingConsumer Electronics & Appliances
Employee ratings
10 reviews
4.1/ 5
Culture
4.5
Career growth
3.5
Work-life
4.4
Employees rate it well for
Job Security41Work-Life Balance41
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