Accounts Payable Team Leader / Supervisor

Role & responsibilities

POSITION TITLE (GJF Title) : Accounts Payable Supervisor / Team Leader

ROLE OBJECTIVE

This position reports to the Process Manager and leads the Accounts Payable team in the planning, management,

and delivery of in-scope processes, including invoice processing, service desk operations, vendor reconciliation, and

discrepancy management, with a strong mindset of Ownership and Accountability.

RESPONSIBILITIES

Manage Accounts Payable teams. Ensure quality and efficiency of work produced. Hold regular meetings,

coach and mentor team, recognize key employees.

Being a Subject Matter Expert for Accounts Payable related topics

Ensure compliance with tax and other statutory requirements of the local markets (Europe and America)

Coordinate Accounts Payable month end close activities and AP reporting

Appropriately manage the escalations for challenging cases, ensuring accurate routing and effective

stakeholder engagement.

Monitor overall ticketing system and recurring issues, while taking proactive measures to mitigate potential

escalations and enhance overall service performance.

Perform regular performance evaluations of staff members

Identify and contribute to continuous improvement initiatives within the Accounts Payable function, ensuring

that improvements are incorporated in the work routine.

Build strong relationship with key stakeholders

Coordinate team meetings and ensure constant communication within the team

Meet or exceed team productivity, quality, and service level targets.

Identify trends and recurring root causes to support preventive actions.

Strong ownership mindset with accountability for driving issues to effective resolution

EDUCATION/KNOWLEDGE / QUALIFICATIONS & EXPERIENCE

Experience

10+ years of relevant experience with recent 4+ years experience in People management

Very good Understanding of Accounts Payable processes and associated technology platforms

Prior experience in managing Accounts Payable functions in a shared services environment

Diversified Industrial Products/Manufacturing industry experience preferred

Participation in process transitions, migrations, or transformation projects

Other skills

Strong written and oral communication skills in English

Strong accounting background

Strong organizational and analytical skills

Good Presentation skills

Experience with ERP systems, preferably SAP (experience with SAP S/4HANA is a plus).

Experience using ticket management systems such as ServiceNow

MOTIVATIONAL/CULTURAL FIT

Innovation demeanor Problem solving

Passion for technology

Self-development

Results driven, Complete ownership and accountability

Clear and concise communication both locally and globally

Flexibility - ability to react to changing situations and deliver at pace

Ability to work in diverse teams, including cultural aspects

Preferred candidate profile