Accounts Payable - Manager

Key Responsibilities

• Execute assigned P2P and Accounts Payable tasks in line with client-approved policies, procedures, controls, and applicable regulatory requirements;
• Support purchase order generation, supplier master data maintenance, invoice receipt and scanning, invoice validation, invoice processing, and payment processing activities;
• Assist with travel and expense processing, credit card administration, Accounts Payable query management, and period-end support;
• Participate in transition activities from client teams to PwC, including understanding the process, documenting activities, and creating or updating detailed desktop procedures;
• Use ERP and workflow tools such as SAP, Oracle, NetSuite, Workday, Microsoft D365, Ariba, Coupa, Hypatos, Vic.AI, or similar platforms to perform assigned activities;
• Escalate service delivery or production issues to the manager and support timely resolution of process exceptions;
• Identify opportunities to improve operational efficiency through process optimization, automation, standardization, and continuous improvement;
• Coordinate with client stakeholders, internal teams, and managers to ensure timely and accurate delivery of assigned work.

Required Qualifications and Experience

• Bachelors degree in Commerce or equivalent qualification;
• Preferred degree specialization in Accounting or Finance;
• 13 years of relevant operational experience in Procure-to-Pay, Accounts Payable, shared services, captive centers, or third-party outsourcing environments;
• Working knowledge of P2P processes, including purchase orders, supplier master data, invoice processing, payment processing, travel and expense, credit card administration, query management, and period-end support;
• Ability to follow documented procedures and work within a controlled client service delivery environment.

Required Skills

• Demonstrates working knowledge of Procure-to-Pay and Accounts Payable operations;
• Demonstrates attention to detail and accuracy in processing financial transactions and supporting documentation;
• Demonstrates the ability to manage routine operational tasks within defined timelines and service expectations;
• Demonstrates effective communication skills to coordinate with internal stakeholders, client teams, and managers;
• Demonstrates problem-solving ability to identify, escalate, and support resolution of process issues or exceptions.

Preferred Skills

• Demonstrates experience working in a captive shared service center, global business services team, or third-party outsourcing environment;
• Demonstrates working knowledge of ERP, procurement, and workflow tools such as SAP, Oracle, NetSuite, Workday, Microsoft D365, Ariba, Coupa, Hypatos, Vic.AI, or similar applications;
• Demonstrates an understanding of adjacent Finance and Accounting processes, including Accounts Receivable, Billing, Collections, General Accounting, Financial Planning and Analysis, Tax, and Treasury;
• Demonstrates the ability to support transition, process documentation, desktop procedure creation, and process stabilization activities;
• Demonstrates a continuous improvement mindset with the ability to identify process gaps and support operational excellence initiatives.

Certifications

• Required certifications: Not applicable;
• Preferred certifications: Chartered Accountant (CA), Certified Public Accountant (CPA), or equivalent accounting or finance certification.

Candidate Profile

The ideal candidate should be detail-oriented, process-driven, and comfortable working in a client-facing delivery environment. They should be able to execute assigned P2P and Accounts Payable activities accurately, follow documented procedures, coordinate effectively with stakeholders, and support issue resolution and continuous improvement initiatives.