Accounts Manager (B2B)

Responsibilities:

• Manage and maintain strong relationships with existing B2B clients.
• Understand client requirements and provide suitable solutions.
• Drive account growth through upselling, cross-selling, and renewals.
• Identify new business opportunities within existing accounts.
• Handle client queries, concerns, and escalations professionally.
• Coordinate with internal teams to ensure smooth service delivery.
• Conduct regular client follow-ups and business reviews.
• Maintain accurate records of client interactions, sales pipelines, and account status.
• Prepare sales reports and provide regular updates to management.
• Meet assigned monthly and quarterly revenue targets.
• Negotiate commercial terms and close business opportunities.
• Monitor competitor activities and market trends.
• Ensure high client satisfaction and long-term retention.