Accounting Operations Manager

Job Title - Accounting Operations Manager - Level 1

Location: Pune (India)

Shift: 2:30 PM IST – 11:30 PM IST

Experience: 10 to 12 years

Job Type: Full-time

The Accounting Operations Manager (AOM) is responsible for end-to-end client delivery, financial accuracy, team leadership, and operational excellence. The role oversees month-end close, reporting, audit and tax coordination, client communication, and process improvement while leading and developing a high-performing accounting team.

Key Responsibilities

Client Management & Communication

• Act as the primary point of contact for assigned clients, managing all communication channels.
• Prepare and lead client meetings with agendas, clear updates, and documented action items.
• Understand client businesses, priorities, and pain points by reviewing financials and business information, and proactively align deliverables with client goals.
• Customize reports, respond to ad-hoc requests, resolve complex accounting queries, and handle escalations professionally.
• Maintain strong written and verbal communication, ensuring clarity, professionalism, and timely follow-ups.

Financial Close, Reporting & Technical Oversight

• Review and oversee month-end close for all clients, ensuring accuracy, timeliness, and compliance.
• Maintain hands-on expertise in core accounting processes (AP, AR, Bank Rec, Payroll, 941, accruals, AJEs) to guide the team effectively.
• Conduct financial reviews, trend analysis, and variance investigations, providing actionable insights.
• Customize and review financial reports, forecasts, and budgets as per client requirements.
• Monitor and update forecasting tools and ensure reporting accuracy.
• Finalize and file 1099s and ensure compliance with US GAAP and applicable regulations.

Audit, Tax & Compliance Support

• Review audit and tax preparation files, including schedules and adjustment journal entries, before submission.
• Coordinate with auditors, respond to queries, and ensure smooth completion of audits.
• Monitor audit, tax, fiscal close trackers and ensure deadlines are met.

Team Leadership & Resource Management

• Plan workloads, assign tasks based on capacity and skills, and ensure timely completion of deliverables.
• Monitor task status, time tracking, efficiency, and budget adherence using Canopy.
• Provide guidance, training, and mentorship to team members; identify skill gaps and plan training and provide regular feedbacks.
• Manage escalations, leave management, and ensure backup coverage when needed.
• Foster trust-based delegation, emotional intelligence, and strong team communication.
• Support onboarding and training of new senior team members and cover for Senior Associates when required.

Operational Excellence & Process Improvement

• Standardize, develop, and improve accounting processes to enhance efficiency and quality.
• Finalize SOPs and ensure alignment with US Engagement Managers.
• Oversee client onboarding, new app implementations, and project-based work.
• Ensure team adherence to required trackers, documentation, and internal controls.
• Leverage technology and tools to streamline workflows, reporting, and communication.

Collaboration, Culture & Leadership

• Partner with TAL, US stakeholders, and cross-functional teams to ensure seamless delivery.
• Promote a positive, accountable, and collaborative work environment.
• Adapt quickly to changing priorities and remote/hybrid team dynamics.
• Lead by example, reinforcing company values of transparency, collaboration, generosity, and self-discipline.

Requirements

● Minimum Bachelor's degree in accounting or related field, MBA or CA preferred

● Proficient in Microsoft Excel and other accounting software.

● The successful candidate will have a strong background in GL accounting and experience working with US GAAP. AP background not required.

● Thorough understanding of nonprofit accounting principles added advantage.

● Ability to apply accounting principles and solutions to meet unique client needs and clearly articulate proposed solutions to client's problems

● Willingness to work from office or home or in hybrid model as per the requirements

● Self-starter, work with minimum guidance, ability and willingness to go extra mile to meet business requirements