Accountability Coach
Catalyst Point Consulting · Remote · remote · Posted 65d ago
About a minute. You'll make an account on the way through.
About this role
Your Role:
As an Accountability Coach, my primary role is to ensure that every
student in the MCA program stays consistent, guided, and supported
throughout their journey.
Role Denition
I act as a bridge between the students and the main coach, helping
them stay aligned with their weekly goals, session tasks, and overall
progress.
My focus is on engagement, motivation, discipline, and ensuring
smooth execution of every process from onboarding to completion.
Ensure smooth onboarding of every new student with all necessary
links, videos, and access details.
Responsibility
Deliverable
Maintain active engagement and communication across community
and sub-groups.
Conduct accountability check-ins and follow-ups to track task
completion and progress.
Coordinate all pre-session and post-session communications
(reminders, instructions, links, etc.).
Manage attendance, screenshots, and participation tracking for every
live session.
Share motivational audios, videos, and messages from PH/VK/MM
to maintain energy in the group.
Coordinate with hosts and co-coaches for smooth session execution.
Follow up for payments, agreements, and login-related issues.
Create and manage all WhatsApp groups for new batches, update
descriptions, and ensure proper structure.
Share welcome videos (like Ganpati video), declaration messages, and
instructions for new joiners.
Share important links: WhatsApp chat group, payment link, MCA login
access, and book purchase link.
Tasks & Activities
Share motivational and introductory videos/audios by
PH, MM and VK at key moments in the program.
Schedule, host, and manage pre-session and post-session
communication including reminders and updates.
Make reminder calls to ensure session attendance and engagement.
Take attendance screenshots at 7:01 PM and update attendance
sheets.
Upload the full session recordings and share them with proper
captions and notes the next day.
Share all relevant session materials: mindmaps, ip chart images,
bonus links, and worksheets.
Share session tasks in the group (goal card, pledge, workbook
exercises, etc.).
Send out expectation forms and late fee reminders as per weekly
requirements.
Manage onboarding calls: sharing time slots, guiding through payment
and agreement processes.
Update existing students when new members join the community
to maintain harmony.
Conduct personal Zoom calls with students facing login or technical
issues.
Take detailed notes during Monday meetings and share them with the
internal team.
Create, update, and manage the MCA master calendar (covering all
weeks, sessions, and internal deadlines).
Follow up with MCA Elite students for pending tasks, payments, and
accountability check-ins.
Handle MCA retreat-related tasks, coordination, and communication
when required.
Step in for any team members task or session responsibility when they
are unavailable.
Ensure on-time sharing of PHs Deep Breathe and Magical Outcome
videos to maintain program energy.
Monitor student progress closely and provide individual
encouragement or support where needed.
Regularly update PH and the internal team on student engagement
levels and attendance.
Manage behind-the-scenes coordination before every session to
ensure technical readiness.
Maintain a high standard of community culture through appreciation,
energy, and positivity.
Handle any emergency communication or session rescheduling in
alignment with the coach.
Attendance percentage per session and punctuality rate.
Measurement
Metrics
Group engagement level (messages, responses, and activity
frequency).
Task submission rate and consistency of weekly assignments.
Timeliness of reminder calls, message broadcasts, and recording
uploads.
Quality and clarity of session documentation (notes, screenshots, and
updates).
Payment completion and agreement follow-up success rate.
Smoothness of onboarding experience and reduction in confusion or
delays.
Accuracy of calendar management and communication coordination.
Student satisfaction and feedback scores across batches.
Team collaboration eiciency and ability to handle tasks during
member unavailability.
Retention rate of students till completion of the program.
Overall contribution towards smooth functioning of the MCA
ecosystem.
Sourced from naukri