Account Representative, Thailand

Job Description:

We believe in bold ideas, diverse perspectives, and the drive to transform knowledge into impact. Here, your curiosity fuels progress, your voice shapes innovation, and your ambition helps redefine what’s possible within science and learning. We are a culture that obsesses over impact, challenges, and drives what’s next to power infinite possibilities for our customers, colleagues and society at large.

About the Role:

The Sales Specialist II role represents an intermediate-level specialized sales position responsible for managing complex product sales and developing deep expertise in specific market segments while driving revenue growth through specialized knowledge and consultative selling approaches. This role requires proven sales experience and the ability to serve as a subject matter expert while supporting strategic sales initiatives and customer engagement activities.

Key Responsibilities & Duties: Serve as subject matter expert for specialized product lines or vertical market segments Lead complex product demonstrations and technical presentations to prospective customers Develop and maintain relationships with key customers and industry influencers within specialty areas Collaborate with engineering and product development teams to influence product roadmap and feature development Conduct market analysis and competitive intelligence gathering within assigned specialty areas Support development of specialized sales strategies and go-to-market plans Lead participation in industry conferences, trade shows, and professional association events Mentor junior team members and contribute to specialized training and development programs Develop specialized sales materials, case studies, and technical documentation Support pricing strategies and proposal development for complex specialized solutions Coordinate with customer success teams to ensure optimal implementation and customer satisfaction Contribute to thought leadership activities including webinars, white papers, and industry publications

What we look for: Bachelor's degree in relevant technical or business field; advanced degree preferred 3-5 years of sales or technical experience in related industry or market segment Demonstrated expertise in specialized product areas or vertical market segments Proven track record of achieving sales targets and building customer relationships Strong technical aptitude with ability to understand and communicate complex product features Excellent presentation and communication skills with experience conducting technical demonstrations Advanced proficiency with CRM systems and sales automation tools Understanding of consultative selling methodologies and solution-based sales approaches Leadership potential with experience mentoring or training junior team members Industry knowledge with established network of contacts and relationships Analytical skills with ability to interpret market data and customer usage patterns Ability to travel frequently for customer meetings and industry events

We power infinite possibilities.

For more than 200 years, we've transformed knowledge into discoveries that shape the world. Today, our global team of innovators, creators, and experts is driving what's next in science, education, and publishing—creating impact that reaches everywhere.    We're not just observers of progress. We're the ones accelerating scientific breakthroughs, advancing learning, and sparking innovation that redefines entire fields and improves lives.  Here, your talent matters. Your ideas have room to grow. And your work creates breakthroughs that can change everything. 

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact tasupport@wiley.com for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.

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