Account Manager

Role & responsibilities

• Manage a portfolio of client accounts and ensure smooth execution through the team.
• Review and supervise monthly society accounts.
• Handle all society accounts, audit & other compliance requests.
• Meeting with client (onsite or online) .
• Act as the primary point of contact for clients.
• Conduct regular feedback calls with clients/members.
• Lead and manage the accounts team effectively.
• Handle client escalations and provide expert support to Accounts Executives.
• Manage team requests and ensure timely resolution.
• Monitor team performance and overall process efficiency.
• Oversee onboarding of new societies and team members.
• Any other responsibilities delegated.

Preferred candidate profile

• Strong communication and client management skills.
• Tech savy and able to operate accounting system rather than tally.
• Ability to multitask and manage multiple priorities efficiently.
• Experience in housing society accounting will be an added advantage.