Account Manager

About CodeChef

At CodeChef, we are building a platform for practical CS education. CodeChef has evolved from a Platform with only Competitive programming capabilities to a platform where a user can learn entire 4 year CS Education on CodeChef. Colleges collaborate with CodeChef to integrate our learning and assessment environment into their Academic Labs.

Are you passionate about coding and want to make a lasting impact by helping students learn effectively Join us in bridging the gap between theoretical knowledge and real-world application, while staying connected to the latest in tech. This isn't just teaching – it's about building the future of CS education.

Role Overview

The Account Manager (AM) will serve as the primary relationship owner for colleges enrolled in the CodeChef College Program. The AM acts as the strategic bridge between the college and CodeChef's internal teams, ensuring seamless onboarding, smooth program execution, stakeholder engagement, revenue scale-up, and long-term retention.

This is a high-ownership, high-accountability role requiring strong coordination skills, stakeholder management, execution rigor, and the ability to drive outcomes both externally and internally.

• Note on Travel: This role requires being on the move. Expect to spend 60-70% of your time traveling to college

Key Responsibilities

1. Sales Closure & Onboarding

• Join the final stage meetings led by the BD team to support deal closure.
• Establish relationships with key stakeholders (HODs, faculty members, management).
• Ensure smooth onboarding post-signature.
• Coordinate with internal content teams once the college syllabus is shared.
• Ensure course creation aligned to the syllabus and delivered within committed timelines.

2. Program Execution & Monitoring

• Own all client communication (Email & WhatsApp).
• Act as the single point of contact (SPOC) for the college.
• Ensure weekly reports are sent to the college on time.
• Monitor timely execution of assessments by the support team.
• Track course progress and faculty engagement.
• Identify gaps (e.g., low student completion, inactive faculty monitoring) and take corrective actions.
• Escalate to senior college stakeholders (Owner/Vice Chancellor) when necessary to ensure compliance and progress.

3. Stakeholder Engagement

• Conduct monthly meetings with HODs and faculty .
• Meet the Owner/Vice Chancellor at least once per semester.
• Build strong institutional relationships to ensure program success and expansion.

4. Revenue Retention, Scale-Up & Expansion

• If adoption begins at partial capacity (e.g., 25% student enrollment), collaborate with BD to scale to 100% revenue potential.
• Drive internal alignment and external persuasion to ensure maximum program utilization.
• Identify cross-sell or upsell opportunities where applicable.
• Own renewal and retention of assigned colleges.

Educational Qualifications and Work Experience

• Education: B.Tech in Computer Science/IT is mandatory. You must understand the technical nuances of a coding curriculum.
• Experience: 3-5 years in Enterprise SaaS Ed-Tech (B2B/Institutional Sales) Account Management