Account Manager

JOB DESCRIPTION

Account Manager – Commercial & Luxury Printing

Location: Fully Remote – India-based candidates only

Employment Type: Full-Time

Experience Required: Minimum 5 years in the printing or packaging industry

Compensation: Up to ₹80,000/month CTC, commensurate with experience

Role Overview

We are seeking an experienced Account Manager to serve as the primary point of contact for a portfolio of premium and corporate clients in the printing and packaging space — from everyday commercial stationery to high-end luxury packaging.

Key Responsibilities

• Serve as the primary point of contact for assigned client accounts and build long-term relationships.
• Understand client requirements across visiting cards, stationery, marketing collateral, and luxury packaging, and translate them into clear production briefs.
• Prepare accurate quotations based on specifications, materials, and finishing requirements.
• Coordinate with prepress, production, and finishing teams to ensure timely, quality delivery.
• Manage the end-to-end order lifecycle, from brief to final delivery and client sign-off.
• Identify upsell and cross-sell opportunities within existing accounts.
• Handle client queries and escalations promptly and professionally.

Requirements

• Minimum 5 years of experience in the printing or packaging industry in a client-facing role.
• Excellent verbal and written communication skills.
• Sound knowledge of offset, digital, and specialty printing, plus finishing techniques like foiling, embossing, die-cutting, and lamination.
• Strong organizational skills to manage multiple accounts and orders simultaneously.
• Comfortable working independently in a fully remote, full-time role.
• Based in India with a stable internet connection and a professional home working setup.

Interested candidates who meet the above criteria are encouraged to apply.