Account Manager
Tenor · Mumbai · onsite · Posted 41d ago
Undisclosed5–9 yrsfulltimeSourced from
About a minute. You'll make an account on the way through.
About this role
- Cultivate and maintain strong relationships with healthcare clients, understanding their business objectives, challenges, and communication needs.
- Act as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns or requests promptly.
- Work coherently with the team of the Company to ensure client satisfaction and high profitability.
- Efficiently coordinate and plan, ensuring seamless execution from inception to delivery.
- Collaborate with internal teams, including creative, strategy, and production, to align project timelines with client expectations.
- Gather and comprehend client briefs, translating them into clear directives for the creative and strategy teams.
- Effectively communicate client feedback to internal teams, ensuring adjustments are made to meet client expectations.
- Collaborate with finance teams to provide accurate and timely financial reports to clients
- Demonstrate excellent communication skills in conveying complex healthcare concepts to clients and internal teams.
- Ensure clear and concise communication in written and verbal interactions .
- Identify opportunities for upselling and cross-selling additional services to existing healthcare clients.
- Conduct post-campaign evaluations with clients, gathering feedback and insights for continuous improvement.
Sourced from naukri
Skills
Cross SellingUpsellingClient ServicingCommunication Skillsclient relationshipaccount management