Account Manager
TP Health · Mumbai · onsite · Posted 45d ago
About a minute. You'll make an account on the way through.
About this role
We're Hiring || Account Manager– US Healthcare Process
- Location: Navi Mumbai
- Process: US Healthcare – Revenue Cycle Management
- Working Days: 5 Days
- Week Off: Saturday & Sunday – Fixed
Teleperformance is looking for an experienced and dynamic Account Manager to lead US Healthcare – Revenue Cycle Management (RCM) process at our Navi Mumbai location.
Key Responsibilities:
• Lead and manage operations for the US Healthcare RCM process
• Drive A/R Collections and improve overall collection performance
• Monitor operational KPIs, productivity, quality and SLA adherence
• Identify process gaps and implement effective improvement strategies
• Lead, mentor and develop high-performing teams
• Build and maintain strong client and stakeholder relationships
• Leverage data and analytics to drive business decisions and operational excellence
What We're Looking For:
- Strong experience in US Healthcare / Revenue Cycle Management (RCM)
- Proven expertise in Accounts Receivable (A/R) Collections
- Strong operational and people management skills
- Excellent analytical and problem-solving abilities
- Strong client management and communication skills
- Experience in driving process improvement and achieving business targets
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