Account Manager

Job Summary

I'm the founder of PyjamaHR - 600+ companies run their hiring on our ATS. I'm hiring an Account Manager to own client relationships alongside me.

I'm starting with a small book of accounts and be their person. One hour it's walking a new client's HR team through onboarding, the next it's chasing a renewal, then getting engineering unstuck on a client issue and closing the loop before they ask twice. You'll own the billing side of your accounts too - catching the missed renewal or the account on the wrong plan before it costs real money.

The interesting part: we don't scale this with headcount, we scale it with systems. AI drafts your follow-ups, workflows flag silent accounts before they churn, renewals surface before they lapse - you build that with me, and your book grows only as fast as your systems can carry it. The application asks what you've actually built with AI - that answer matters more than your CV.

How we work: I use AI tools heavily. You'll often get a researched brief - which account, what's wrong, what to say - and your job is flawless execution and closing loops without being reminded.

Responsibilities

• Youll start with a small book of accounts and be their person. One hour its walking a new client's HR team through onboarding, the next its chasing a renewal, then getting engineering unstuck on a client issue and closing the loop before they ask twice. Youll own the billing side of your accounts too - catching the missed renewal or the account on the wrong plan before it costs real money.
• The interesting part: we dont scale this with headcount, we scale it with systems. AI drafts your follow-ups, workflows flag silent accounts before they churn, renewals surface before they lapse - you build that with me, and your book grows only as fast as your systems can carry it. The application asks what youve actually built with AI - that answer matters more than your CV.
• We work: I use AI tools heavily. You'll often get a researched brief - which account, what's wrong, what to say - and your job is flawless execution and closing loops without being reminded.

Requirements

• Prior account management experience is not required. Sharp communication, ownership, and AI-nativeness matter more than the title you held.
• Hybrid role: first few weeks in office Bengaluru while you ramp up, flexible after that.
• Must have: based in Bengaluru, excellent written and spoken English, comfortable on calls with senior HR folks and founders, self-starter who doesnt wait to be told twice.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.