Account Manager / Team Lead

Job Summary


Location


Job Type


Responsibilities

• Build and nurture strong, long-term relationships with key clients and stakeholders.
• Serve as the primary point of contact, ensuring exceptional client experience and satisfaction.
• Understand client objectives and align business strategies to achieve desired outcomes.
• Own the complete PL and revenue performance of assigned accounts.
• Identify opportunities for cross-selling, upselling, and account expansion.
• Develop strategic account plans to maximize client retention and revenue growth.
• Monitor account performance and ensure achievement of business targets.
• Collaborate with internal teams including Sales, Operations, Ad Operations, Product, and Finance to ensure seamless campaign execution.
• Track campaign performance, delivery, profitability, and optimization opportunities.
• Resolve client escalations proactively while maintaining service excellence.
• Lead, mentor, and develop a team of Account Managers/Executives.
• Drive accountability, collaboration, and performance within the team.
• Support hiring, coaching, and capability development initiatives.
• Analyze campaign and account performance using data and insights.
• Prepare business reviews, performance reports, and strategic recommendations.
• Use analytics to identify trends, optimize performance, and improve client ROI.

Requirements

• Bachelors or Masters degree in Business, Marketing, or a related field.
• 38 years of experience in Account Management within a Digital Advertising, Media Agency, AdTech, or MarTech environment.
• Strong understanding of digital marketing, performance advertising, and media planning.
• Proven experience in managing large client portfolios and achieving revenue targets.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.