Account Manager / Service Delivery Manager Top Indian System Integrators (IT Consulting & Staffing)

We are hiring an experienced Account Manager / Service Delivery Manager to own executive-level relationships and delivery outcomes with top Indian System Integrators (SIs). This role is for a seasoned professional with deep, hands-on experience across technology / IT consulting and staffing, comfortable engaging SI leadership and driving growth and delivery excellence.

What You'll Do

• Own and grow strategic accounts with leading Indian SIs, building trusted relationships at the executive level.
• Act as the single point of accountability for service delivery, SLAs, and client satisfaction.
• Drive account planning, forecasting, and revenue growth across staffing and consulting engagements.
• Coordinate delivery, recruiting, and operations teams to meet ramp-up and fulfillment targets.
• Manage commercials, renewals, escalations, and QBRs with senior stakeholders.
  
  

What We're Looking For

• Deep experience in technology / IT consulting and staffing, ideally serving or working within top Indian SIs.
• Proven track record in account management and/or service delivery management at scale.
• Strong executive presence and the ability to engage SI leadership with credibility.
• Excellent commercial acumen, stakeholder management, and delivery governance skills.
• Comfortable operating in a fast-paced, target-driven staffing/consulting environment.
  
  

Role Details

• Full-time, based in Chennai.
• Close collaboration with delivery, recruiting, and sales leadership.