Account Manager - Sales

The Mission:

We aren't automating scripts, we're deprecating the era of manual-heavy testing entirely. TestMu AI is building the world's first AI-native platform where Agentic Intelligence autonomously plans, authors, and self-heals the entire Quality Engineering lifecycle.

Advance revenue growth by nurturing and expanding key accounts through strategic relationship management.

Major KPIs:

1. Account Expansion (50%):

- Drive product adoption within key accounts.

- Identify and execute upsell opportunities.

- Expand footprint through cross-selling initiatives.

- Maintain high-level client satisfaction and loyalty.

2. Stakeholder Engagement (30%):

- Manage complex stakeholder relationships effectively.

- Serve as primary contact for all client communications.

- Navigate client organizations to identify key decision makers.

3. Strategic Insight (20%):

- Analyze account performance to inform growth strategies.

- Provide feedback to product teams for continuous improvement.

- Utilize industry insights to enhance client engagement.

Must-Haves:

- Experience in relationship management.

- Ability to identify upsell opportunities.

- Experience in managing stakeholder relationships.

The Bar:

- Proven revenue growth from key account management.

- Increased revenue by 30% year-over-year in previous roles.

- Demonstrated ability to execute upsell strategies.

- Successfully upsold products, achieving a 20% increase in sales.

- Effective stakeholder relationship management.

- Managed and retained top-tier clients for over 5 years.

- Strong product adoption initiatives.