Account Manager - Partner Relation & Inside Sales(Australian Process)

Role Overview

We are looking for a proactive Account Manager in Bhubaneswar to manage partner relationships, conduct cross-country outbound calling, and drive deal conversions for our Australian operations. You will serve as the central bridge between service partners and end customers, ensuring smooth onboarding and high pipeline conversion.

What You'll Do

• Cross-Country Outbound Calling & Deal Conversion: Proactively connect with Australian partners and homeowners via phone to follow up on active inquiries, coordinate next steps, and drive pending deals to completion.
• Partner Onboarding & Relationship Management: Guide new Australian business partners through platform registration and onboarding, acting as their primary point of contact for day-to-day account queries.
• Multi-Channel Client Support: Handle inbound and outbound communication across phone, email, and chat. Take full ownership of client and partner queries through to resolution.
• Pipeline & Account Coordination: Monitor active accounts, follow up on pending milestones, and ensure a seamless experience for both businesses and consumers on the platform.
• Quality & Compliance: Maintain accurate CRM records and adhere strictly to international data privacy and communication standards.

What You'll Bring

• 2-5 years of experience in international outbound calling, inside sales, account management, or client onboarding (Australia, UK, or US voice process mandatory).
• Fluency in British / Commonwealth English (both spoken and written) with a clear, confident, and polite phone presence suited for international clients.
• Strong capability in cross-country cold/warm calling, objection handling, and converting pipeline leads into active customers.Hands-on comfort with CRM tools, ticketing platforms, and spreadsheets.
• Punctuality and commitment to work an on-site day shift in Bhubaneswar (8:00 AM 5:00 PM IST, Monday to Saturday).

Good to Have

• Prior experience in an International Outbound Campaign, solar/energy sector, or digital marketplace.
• Experience managing B2B vendor or partner accounts.

LinkedIn Profile Mandatory

Please include the link to your updated LinkedIn Profile in your application/cover note. Profiles without valid LinkedIn link will not be shortlisted.