Account Manager (Mid-Atlantic)

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Manager (Mid-Atlantic) based in United States.

This is an opportunity to join a fast-growing cybersecurity organization and support an Account Executive in managing and expanding a portfolio of customer relationships. The role combines account management, inside sales, customer engagement, renewals, and business development. You’ll serve as a key liaison between customers, vendors, and internal cybersecurity resources. Your work will help strengthen retention, uncover whitespace opportunities, and drive upsell and new business growth. You’ll develop expertise across cybersecurity products, services, vendors, and professional services offerings. The position is primarily remote within the U.S., with some flexibility and travel depending on business needs. It’s a collaborative environment suited to a detail-oriented, proactive sales professional who enjoys building lasting relationships.

Accountabilities:: Serve as the dedicated Account Manager supporting an Account Executive, helping maintain and grow business across an assigned customer portfolio.

Respond promptly to customer inquiries, coordinate resources, and drive issues through to resolution.

Build and maintain strong relationships with customers, vendors, and internal teams while acting as a trusted point of contact.

Develop knowledge of cybersecurity products, industry trends, vendor capabilities, and professional services to bring additional value to customers.

Increase customer engagement through proactive outreach, frequent calls, and high-touch account management.

Manage open opportunities within existing accounts, identify whitespace opportunities, and uncover potential upsell, renewal, and net-new business.

Support customer meetings on behalf of the Account Executive when needed and help close renewal, upsell, and new sales cycles.

Proactively manage upcoming renewals and identify opportunities to expand existing business.

Coordinate targeted marketing communications and follow-up activities across the assigned account base.

Promote and sell professional services engagements to relevant customers.

Assist with sales forecasting, pipeline management, and internal strategic reporting.

Use Salesforce and related tools to generate quotes, track opportunities, monitor renewals, and maintain accurate account information.

Collaborate closely with the Account Executive and broader sales organization to achieve revenue and customer retention objectives.

Requirements:

Proven success in inside sales, account management, or a comparable customer-facing sales environment.

Required experience in cybersecurity , preferably within a B2B technology or solutions environment.

Experience managing customer relationships, renewals, sales opportunities, or account expansion activities.

Strong attention to detail, organization, and commitment to following through on customer and internal commitments.

Ability to multitask effectively, prioritize competing demands, and remain productive in an ambiguous or fast-changing environment.

Strong written and verbal communication skills, with the ability to communicate clearly and concisely by email, phone, and written documentation.

Demonstrated ability to collaborate effectively with Account Executives, customers, vendors, and cross-functional teams.

Positive, results-oriented mindset with strong initiative, drive, and willingness to learn.

Experience with Salesforce and Microsoft Office required.

Willingness to learn and incorporate AI-enabled tools into daily workflows.

Ability to work a flexible schedule as required by customer and business needs.

Bachelor’s degree preferred.

Benefits:

Primarily remote work environment for U.S.-based employees.

Medical insurance options, including a Zero Deductible PPO and High Deductible Health Plan with HSA.

Employer contributions toward employee and family medical premiums, depending on the selected plan.

Dental insurance with employer-paid employee premiums and contributions toward family coverage.

12 company holidays plus a Flexible Time Off (FTO) program.

Healthy mobile phone and home internet allowance.

Retirement plan eligibility after two months, subject to open enrollment.

Pet benefit option.

Opportunities to work with experienced cybersecurity professionals, leading technology vendors, and a broad customer base.

Collaborative environment with opportunities for mentorship, professional growth, and career development.

Some travel may be required depending on customer and business needs.

How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best!  Why Apply Through Jobgether?    Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time.     #LI-CL1