Account Management Consultant

We're Hiring | Account Management Consultant | MarketStar | Bangalore (WFO)

Mandatory: US Market Experience | Account Management | Upsell & Cross-Sell

Notice Period: Immediate to 15 days

Experience: 2+ Years Location: Bangalore (Work From Office) Shift: US Shift Industry: B2B Sales / SaaS / Digital Marketing / Ad Tech

About MarketStar: For 35+ years, MarketStar has been the growth engine behind the world's most innovative tech companies driving revenue through outsourced B2B demand, sales, customer success, and revenue operations. With 3,000+ employees across the USA, India, Ireland, Bulgaria, Mexico, Philippines, and Australia, we don't just build careers we accelerate them.

We are proud of our award-winning workplace culture, 60%+ homegrown leadership pipeline, and our unwavering commitment to people-first values. When you join MarketStar, you join a team that genuinely invests in your growth.

The Opportunity: We are looking for a driven, client-focused Account Management Consultant to join our high-performing team in Bangalore. This is your chance to work with some of the world's leading tech brands, manage meaningful client relationships, and directly contribute to business growth. If you thrive in a fast-paced environment and love turning client challenges into opportunities this role is for you!

What You'll Do:

Account Management-

• Own and manage a high volume of client accounts end-to-end
• Build strong, long-lasting relationships with clients and internal sales teams
• Serve as a strategic and consultative partner delivering real value at every touchpoint

Upsell & Cross-Sell

• Proactively identify upsell and cross-sell opportunities within existing accounts
• Effectively communicate growth opportunities to clients and internal stakeholders
• Drive revenue expansion while ensuring client satisfaction and retention

Campaign & Performance Management

• Provide strategic marketing guidance and support campaign optimization
• Troubleshoot underperforming campaigns and recommend data-driven improvements
• Track and report on key account metrics and performance KPIs

Collaboration & Innovation

• Work closely with sales, product, and operations teams to deliver seamless client experiences
• Relay client feedback and new feature requests to the Product team
• Bring creative, proactive solutions to the table always

What We're Looking For:

Mandatory:

• US Market Experience Non-Negotiable
• Hands-on Account Management Experience Non-Negotiable
• Proven Upsell/Cross-Sell Track Record Non-Negotiable

Must Have:

• 2 years of experience in account management or client-facing sales roles
• Strong analytical and reporting skills with ability to derive insights from data
• Excellent written and verbal communication skills in English
• Knowledge of online marketing trends and digital platforms
• Experience with CRM tools — Salesforce, HubSpot, Zoho, or similar
• Quick learner with a growth mindset and ability to adapt on the fly
• Deadline-driven with a proven track record of performance

What's In It For You:

Work with globally recognised tech brands as clients Fast-track career growth — 60%+ of our leaders are homegrown Customised training & mentorship programs tailored to your development People-first culture — comprehensive health insurance, generous leave policy & well-being initiatives Be part of a globally expanding organisation with opportunities across the globe Equal opportunity employer — diversity & inclusion at our core.