Account Executive

The Account Executive is responsible for driving revenue growth by identifying, developing, and closing new business opportunities while maintaining strong relationships with an existing client portfolio. Success in this role means consistently meeting or exceeding sales targets, delivering exceptional client experiences, and contributing to the long-term commercial health of the organisation. Working within the Accounts department and based full-time in the office, this person will serve as a key link between clients and internal teams, ensuring solutions are aligned with client needs and business objectives.

• Prospect, qualify, and develop new business leads through outbound outreach, networking, referrals, and inbound enquiries.
• Manage and grow a portfolio of existing client accounts, serving as the primary point of contact for day-to-day relationships.
• Conduct discovery calls, product or service presentations, and solution demonstrations tailored to each clients needs.
• Prepare and deliver compelling proposals, negotiate contracts, and close deals in line with revenue targets and company pricing guidelines.
• Collaborate with internal teams - including marketing, operations, and customer success - to ensure seamless onboarding and delivery for new and existing clients.
• Maintain accurate and up-to-date records of all sales activity, pipeline status, and client interactions within the CRM system.
• Monitor account health, proactively identify upsell and cross-sell opportunities, and mitigate risks of client attrition.
• Provide regular pipeline and performance reports to management, highlighting progress against targets and forecasting future revenue.
• Stay informed on industry trends, competitor activity, and market developments to position offerings effectively.
• Represent the organisation at client meetings, industry events, and networking functions as required.

• Proven experience in a sales, account management, or business development role, with a demonstrable track record of meeting or exceeding targets.
• Strong interpersonal and communication skills, with the ability to build trust and credibility with clients at multiple levels of seniority.
• Excellent negotiation and closing skills, with sound commercial judgement and attention to detail in contract and proposal preparation.
• Proficiency with CRM software and standard productivity tools; experience with Salesforce or similar platforms is advantageous.
• Highly organised with the ability to manage multiple accounts and priorities simultaneously in a fast-paced environment.
• A self-motivated, results-driven mindset with a collaborative approach to working with internal teams.
• A bachelors degree in business, marketing, communications, or a related field is preferred, though equivalent professional experience will be considered.
• Ability to work full-time from the office and attend client-facing meetings or events as required.