Account Executive (SaaS)

About BotSpace

BotSpace builds AI agents for e-commerce brands. They help brands sell more and handle customer support across their website, WhatsApp, Instagram and other channels. We work with fast-growing D2C and Shopify brands and are building an AI-native platform for sales, support and customer engagement.

The role

You'll own opportunities from the first demo to the close. Most of your pipeline comes from our BD team, partnerships, outbound campaigns, marketing and the founders. Your job is to run great demos, understand what each brand needs, follow up consistently and turn qualified opportunities into paying customers.

We also expect you to build part of your pipeline yourself, through targeted outreach, referrals, your network and older prospects worth another conversation. This is a hands-on sales role with direct ownership of revenue.

What you'll do

• Run product demos for e-commerce brands
• Learn the customer's business, the tools they use today, their pain points and requirements
• Position BotSpace's AI agents and platform around their use cases
• Own each opportunity from the first demo through negotiation and closing
• Follow up consistently and keep deals moving through the pipeline
• Handle objections, pricing conversations and negotiation
• Keep deal stages, next steps and notes accurate in the CRM
• Re-engage stalled and older opportunities
• Generate part of your own pipeline through prospecting and relationships
• Work with the BD and partnerships teams to improve lead quality and messaging
• Hand customers over cleanly to onboarding and customer success after a close
• Bring customer feedback and market insight back to the product and leadership teams
• Keep improving our demo, pitch, objection handling and closing process

What we're looking for

• 1 or more years of B2B SaaS sales, ideally as an Account Executive
• You've run demos and closed customers yourself
• Strong discovery, communication, negotiation and follow-up
• You own your pipeline and your revenue target
• Comfortable speaking with founders, e-commerce operators, CX leaders and marketing teams
• You can understand a technical product and explain it clearly
• Disciplined about the CRM and your pipeline
• You create opportunities instead of relying only on inbound leads

A major plus

Experience as an Account Executive or salesperson at a Shopify app, SaaS company or e-commerce technology company. Ideally you already understand the Shopify ecosystem, D2C brands, Shopify agencies, the common e-commerce tools and how merchants evaluate and buy SaaS. Experience selling AI, customer support, helpdesk, conversational commerce, marketing automation, retention or customer experience products is also a strong plus.

How success is measured

Your main goal is to turn qualified opportunities into revenue. You'll be measured on:

• New MRR and ARR closed
• Demo-to-paid conversion rate
• Number of customers closed
• Sales cycle length
• Pipeline and follow-up discipline
• Pipeline and revenue you generated yourself
• Achievement against your sales target

Why join BotSpace

You'll join at a stage where several channels already bring in demos and opportunities, and we're now building a stronger sales closing engine. You'll work closely with the founders and have real ownership over how BotSpace sells. You'll also help build the sales playbook and improve our demo and closing process as we scale revenue.

How to apply

Apply on our careers site: https://careers.bot.space/account-executive/apply?src=naukri

It takes about five minutes: a short form with your LinkedIn profile and a few questions. We read every application and reply within a week.