Account Executive (Commerce Sales)

Key Responsibilities:

Sales Development & Lead Generation:

• Identify and target potential clients in the retail, B2B, and B2C eCommerce sectors.
• Develop sales strategies to attract new clients and expand relationships with existing customers.
• Generate and qualify leads, progressing opportunities through the sales pipeline and closing deals.

E-commerce Solution Sales:

•  Present and sell our eCommerce solutions, including platform integrations, marketing tools, payment systems, and customer experience management tools.
•  Provide clients with solutions to optimize their online sales, improve user experience, and enhance marketing effectiveness.
•  Customize proposals and presentations based on client needs and pain points in their commerce journey.

Client Engagement & Relationship Management:

• Establish strong relationships with decision-makers at client organizations, including CMOs, CTOs, and Heads of eCommerce.
• Serve as the main point of contact for all sales-related matters, ensuring excellent communication throughout the sales process.
• Upsell and cross-sell additional features or products that benefit the client's eCommerce operations.

Consultative Sales Approach:

•  Conduct in-depth consultations with prospects to uncover their eCommerce challenges and business objectives.
•  Advise clients on the most effective eCommerce strategies and how our solution can help them scale and succeed.

Cross-Department Collaboration:

• Work with the marketing team to align sales efforts with ongoing campaigns and content strategies.
• Collaborate with the product team to ensure our solutions align with market needs and emerging eCommerce trends.

Sales Forecasting & Reporting:

• Maintain accurate sales activity records in CRM and provide detailed updates to management on pipeline progress, forecasts, and outcomes.
• Monitor and report on sales performance against targets, analyzing success factors and areas for improvement.

Qualifications:

• 2+ years of experience in B2B sales, with a focus on eCommerce solutions or platforms.
• Solid understanding of eCommerce technologies, platforms (e.g., Shopify, Magento, WooCommerce), and digital sales strategies.
• Proven success in managing the full sales cycle, from lead generation to closing deals.
• Strong communication skills with the ability to convey complex concepts to both technical and non-technical stakeholders.
• Knowledge of digital marketing, omnichannel retail, and eCommerce payment solutions is a plus.
• Proficiency with CRM tools (e.g., Salesforce, HubSpot).

Preferred Qualifications:

• Experience in selling eCommerce platform solutions, digital marketing tools, or logistics/fulfilment technologies.
• Familiarity with emerging trends in AI, data analytics, or customer personalisation in eCommerce.
• Experience in a fast-paced, quota-driven sales environment.