Account Director - Digital Marketing & Client Servicing

Key Responsibilities:

● Own and manage revenue targets for assigned accounts, ensuring consistent

growth and profitability.

● Drive account expansion through upsell, cross-sell, and proactive identification

of new business opportunities within existing and new clients.

● Act as the primary point of contact for clients, managing end-to-end client

servicing and maintaining a regular communication cadence.

● Coordinate closely with internal cross-functional teams (strategy, media, creative,

tech, analytics, etc.) to ensure seamless execution and delivery.

● Provide strategic direction to teams, translating business objectives into

actionable plans.

● Be hands-on in execution, including:

● Ownership of reports and performance reviews

● Monitoring campaign effectiveness and outcomes

● Guiding teams on optimization and next steps

● Identify growth opportunities aligned with client business goals, even though this

is not a pure business development role

● Ensure high standards of delivery, client satisfaction, and long-term relationship

building.

Desired Candidate Profile

● Strongly number-driven, with proven experience in managing revenue and

performance metrics.

● Confident communicator with a clear, structured, and persuasive communication

style.

● Demonstrated ability to lead and guide teams effectively.

● Business-oriented mindset with the ability to spot and capitalize on growth

opportunities.

● Growth mindset with experience in driving account growth through strategic

initiatives.

● Fair understanding of all key digital services (media, performance marketing,

content, analytics, etc.); deep expertise in one area is a plus but not mandatory.

● Comfortable balancing strategic oversight with hands-on involvement in

execution.

Key Competencies

● Revenue and account management

● Client relationship management

● Strategic thinking and execution

● Cross-functional collaboration

● Data analysis and reporting

● Team leadership and mentoring