Account Coordinator

We are looking for a dedicated, well-spoken Account Coordinator to join our Staffing team. The responsibilities of the Account Coordinator will include serving as a liaison between clients, candidates, consultants and our internal teams.

RESPONSIBLITIES:

• Coordinate candidate interviews with clients and prep candidates for their interviews.
• Interview confirmations leading up to interviews and obtaining post interview feedback.
• Managing through to the offer, offer acceptance and onboarding for each hired candidate, interfacing with HR through onboarding and coordinating starting assignment.
• Handle and diffuse candidate, consultant and client escalations with a calm demeanor.
• Document work and conversations in systems, including JobDiva.
• Calmly work under pressure, such as when escalations occur or last minute interview changes must be quickly coordinated and documented.

Requirements:

• Human Resources onboarding experience (though the role is not onboarding, this is relevant experience)
• Experience in recruiting, recruiting coordination or some element of the staffing industry
• Excellent verbal and written communication skills.
• Confident speaking with candidates, clients, and consultants in the United States.
• Familiar with Applicant Tracking Systems (i.e., JobDiva) and Microsoft Office Suite
• Customer-service orientation with an initiative-taking, solution-focused mindset.
• Professional, friendly demeanor with the ability to build rapport with candidates, clients, and internal stakeholders.
• Highly dependable and able to work independently while maintaining alignment with broader delivery and client teams.
• The ability to work with sensitive and confidential information.
• Strong teamwork skills.
• Good organizational and time management skills