Accessibility Tester

Job Description: Accessibility QA Analyst

Experience Level: 5 to 10 Years

Department: Quality Engineering & Accessibility

Role Summary

We are seeking a detail-oriented and experienced Accessibility QA Analyst with 4 to 5 years of expertise to join our quality engineering team. While a core focus of this role will revolve around rigorous document accessibility testing and remediation compliance, you will also play a pivotal role in ensuring our broader digital products, web applications, and software interfaces meet global accessibility standards.

You will work closely with product, design, content, and development teams to embed inclusive design principles and accessibility compliance (WCAG, Section 508, PDF/UA) throughout the software and document development lifecycle.

Key Responsibilities

Document Accessibility & Compliance:

Perform comprehensive accessibility evaluations on complex enterprise and banking documents (PDFs, forms, reports) to ensure full compliance with WCAG and PDF/UA standards.

Generate and analyze PDF Accessibility Checker (PAC) reports and guide remediation workflows to resolve tagging, reading order, and contrast issues.

Digital & Web Accessibility Testing:

Conduct manual and automated accessibility audits for web applications, user interfaces, and digital workflows.

Perform rigorous screen reader testing using tools like JAWS and NVDA across standard browsers and virtual environments (e.g., VDI).

Validate keyboard navigation, focus management, semantic HTML structures, and ARIA attributes.

Standards & Audit Management:
Evaluate products against Section 508 and WCAG 2.1/2.2 (Level AA/AAA) guidelines.

Document defects clearly in bug-tracking tools (such as Jira) with actionable remediation steps for engineering and content teams.

Assist in creating and maintaining VPAT (Voluntary Product Accessibility Template) documentation and compliance audit trails.

Required Qualifications & Skills

Experience: 4 to 5 years of professional software/QA testing experience with a specialized focus on digital and document accessibility.

Standards Expertise: Deep, hands-on knowledge of WCAG 2.1/2.2 guidelines, Section 508 compliance, and PDF/UA specifications.

Tool Proficiency:

Proficiency with document testing and remediation tools, including PAC (PDF Accessibility Checker), Adobe Acrobat Pro (Accessibility Checker/Tagging panel), and Office accessibility checkers.

Strong working knowledge of screen readers such as JAWS and NVDA.

Familiarity with automated accessibility testing tools (e.g., Axe, Lighthouse, ARC Toolkit).

Technical Acumen: Solid understanding of HTML5, CSS, semantic markup, and ARIA roles.

Preferred Qualifications

Industry-recognized accessibility certifications (e.g., DHS Trusted Tester, IAAP CPACC, or WAS).

Experience working within highly regulated industries (such as Banking, FinTech, or Healthcare) where document compliance is critical.

Background in developing internal training guidelines or advocating for accessibility best practices across teams.