Accessibility Specialist

About ETS ETS is a global education and talent solutions organization enabling lifelong learners worldwide to be future-ready. For more than 75 years, we've been advancing the science of measurement to build benchmarks for fair and valid skill assessment across cultures and borders. Our worldwide impact extends through our renowned assessments including TOEFL®, TOEIC®, GRE® and Praxis® tests, serving millions of learners in more than 200 countries and territories. Through strategic acquisitions, we've expanded our global capabilities: PSI strengthens our workforce assessment solutions, while Edusoft, Kira Talent, Pipplet, Vericant, and Wheebox enhance our educational technology and assessment platforms across critical markets worldwide. Through ETS Research Institute and ETS Solutions, we're partnering with educational institutions, governments, and organizations globally to promote skill proficiency, empower upward mobility, and unlock opportunities for everyone, everywhere. With offices and partners across Asia, Europe, the Middle East, Africa, and the Americas, we deliver nearly 50 million tests annually. Join us in our journey of measuring progress to power human progress worldwide. Educational Testing Service seeks an Accessibility Specialist to join the industry leading Digital Accessibility Compliance (DAC) group. DAC supports accessibility compliance and consulting needs across all divisions of ETS and is responsible for driving the accessibility of ETS products and services. The group defines corporate-wide standards and processes for accessibility and supports the organization in their implementation. In addition, the team can conduct user-focused accessibility reviews, support usability testing, and develop prototypes of innovative approaches to addressing accessibility challenges in educational and skill assessments. The group also collaborates with assistive technology vendors and participates in accessibility standards development. The successful candidate will (a) conduct accessibility reviews of ETS products, from initial design through implementation and delivery, (b) collaborate with the team’s accessibility engineers, specialists, and researchers, as well as staff from other ETS divisions to support national and international testing programs (e.g., NAEP, TOEFL, PISA), and (c) contribute to technologies for supporting access to assessment and learning by students with disabilities.

Basic Functions And Responsibilities

• Conduct technical evaluations as needed to meet accessibility, usability and / or information design standards. Prepare evaluation reports, including ACRs, and present them to internal or external clients.
• On a consulting basis, assist other ETS groups by providing accessibility review and design guidance.
• Working with other members of the DAC team, develop and conduct accessibility training for diverse internal audiences.
• Analyze existing applications and web content, and develop specifications (e.g., prototypes, storyboards, or text) for how to redesign them to improve accessibility and usability for diverse audiences and operational effectiveness.
• Keep abreast of the trends and latest research in accessibility and related fields. Remain current with usability and / or accessibility guidelines that change with evolving technologies.
• Collaborate with technical staff and designers, and outside consultants as needed, to ensure that the finished product adheres to the design goals and conforms to ETS and industry technical, accessibility, and architectural standards.

EDUCATION

• A Master’s degree in Human-Computer Interaction, Computer Science, Cognitive Science, a graphic/information or web design field, or a related field, is preferred.

Experience

• Three (3) or more years of professional experience in the design and / or evaluation of accessible technology-based user experiences (e.g., technical accessibility requirements, usability, and assistive technology support) is required.

Other Requirements

• Excellent communications skills.
• Working knowledge of current WCAG standards is required.
• Basic knowledge of EU EN 301 549 is preferred.
• Working knowledge and experience working with a variety of assistive technologies is required.
• Working knowledge and experience with evaluating web applications (HTML/Javascript/CSS) and using accessibility inspection tools is required.
• Experience working with technical staff is required.
• Knowledge of requirements for users with sensory, cognitive, learning, and/or hearing impairments is required.
• Accessibility certifications such as Trusted Tester, IAAP CPAAC or WAS are preferred.
• Experience with Agile development process, and tools such as Jira and Figma are a plus.
• Ability to explain the benefits and limitations of AI/LLMs as a component of accessibility is a plus.

ETS is mission driven and action oriented

• We are passionate about hiring innovative thinkers who believe in the promise of education and lifelong learning.
• We are energized by cultivating growth, innovation, and continuous transformation for the next generation of rising professionals as leaders. Â In support of this ETS offers multiple Business Resource Groups (BRG) for you to learn and advance your career growth!
• As a not-for-profit organization we will encourage you to lean in to your passion for volunteering. Â At ETS you may qualify for up to an additional 8 hours of PTO for volunteer work on causes that are important to you!
• The base salary range advertised represents the low and high end of the anticipated salary range for this position. The base pay actually offered will take into account internal equity and also may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. The base pay is only one aspect of the Total Rewards Package that will be offered to the successful candidate.

ETS is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, gender identity, or any other characteristic protected by law. We believe in creating a work environment where all individuals are treated with respect and dignity.