Academic Mentoring Coordinator

We are looking for a Academic Mentoring Coordinator to join a growing HappinessCue team in Lucknow. The role will support people looking for practical academic guidance, from school and subject decisions to higher education, study planning and learning-related concerns. The person will understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience. Experience in education counselling, student services, admissions, mentoring or customer-facing education roles will be useful. The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams. The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance. The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered. HappinessCue is a non-medical guidance platform, so this role does not involve diagnosis, clinical treatment or medical advice.

Responsibilities

• The person will understand the requirement, identify the relevant guidance pathway, coordinate with the appropriate expert or internal team, maintain follow-ups and ensure a clear client experience.
• The role is hands-on and suits someone who enjoys taking ownership rather than simply passing enquiries between teams.
• The successful candidate will be expected to communicate clearly, keep commitments visible and make the experience easier for the person seeking guidance.

Requirements

• Experience in education counselling, student services, admissions, mentoring or customer-facing education roles will be useful.
• The expected experience range is 0-4 years; strong candidates with closely relevant experience may also be considered.