Academic Counsellor

Position Summary

The Academic Counselor serves as the key liaison between prospective learners and CADD Centres technical training divisions. This role is responsible for guiding students, engineering graduates, and working professionals toward suitable certification programs, managing end-to-end admission lifecycles, and driving enrollment targets through consultative advisory.

Key Responsibilities

Student Consultation & Advisory

• Conduct one-on-one counseling sessions (in-person, telephonic, and virtual) to understand students' career goals and academic backgrounds.
• Recommend targeted courses across engineering, design, IT, and project management disciplines (e.g., CADD Centre, LiveWire, DreamZone, Synergy).
• Clarify curriculum scope, software tooling, certification benefits, and prospective career pathways.

Lead Management & Conversion

• Follow up promptly on walk-ins, inbound inquiries, website leads, and campaign leads.
• Maintain complete lead records, interaction notes, and pipeline statuses within the internal CRM system.
• Conduct structured follow-ups to transition prospective inquiries into confirmed admissions.

Center Operations & Business Development

• Meet weekly, monthly, and quarterly student enrollment and revenue targets.
• Facilitate walk-in registrations, fee collection, batch scheduling coordination, and onboarding documentation.
• Participate in student engagement activities, career conclaves, college seminars, workshops, and promotional events.